Senior Sales Support & Order Fulfillment Expert

Supermicro; Wayne (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

A leading technology solutions provider in Wayne, California, is seeking a Sr. Sales Support Specialist to manage customer orders and provide product support. This role requires at least 8 years of sales support experience and offers a competitive salary between $75,000 and $90,000, depending on qualifications. The ideal candidate should possess strong communication skills and a problem-solving mindset, ready to liaise across departments and develop superior customer service relationships.

Qualifications

• 8+ years of direct, related sales support experience.
• Experience in data entry, scheduling, and tracking orders.
• Consistent track record of meeting or exceeding assigned jobs.

Responsibilities

• Provide technical and administrative product information.
• Monitor inventory and follow up ETA with purchasers.
• Act as a liaison between sales, purchasing, production, and logistics.

Skills

Professional communication skills

Customer service experience

Problem-solving skills

Strong computer skills (Word, Excel)

Organizational skills

Education

AA degree required, Bachelor's preferred

Job description

A leading technology solutions provider in Wayne, California, is seeking a Sr. Sales Support Specialist to manage customer orders and provide product support. This role requires at least 8 years of sales support experience and offers a competitive salary between $75,000 and $90,000, depending on qualifications. The ideal candidate should possess strong communication skills and a problem-solving mindset, ready to liaise across departments and develop superior customer service relationships.