Sales Support & Bid Coordinator

Officeworks Inc.

Morristown (NJ)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Job summary

Officeworks Inc. is seeking an Account Coordinator to support the sales team by delivering top-tier service to clients. The role focuses on preparing quotes, proposals, and pricing documents, and processing orders to ensure timely delivery.

The candidate will collaborate with designers, manufacturers, reps, and installers, maintaining clear communication and accurate records. Ideal candidates have 2–5 years in customer service or sales support, experience with ERP/CRM systems, and proficient MS

Qualifications

  • 2–5 years of experience in customer service or sales support.
  • Experience with Contracts & government/public sector is a plus.
  • Hands-on experience with ERP and CRM systems.
  • Proficiency with MS Office Suite, particularly MS Excel.
  • Able to work well in a team environment.
  • Physical ability to lift up to 15 pounds.

Responsibilities

  • Assist sales and senior coordinators with quotes and proposals.
  • Create pricing documents for client or designer presentations.
  • Follow up on pricing/product requests with manufacturers, reps and installers.
  • Record and save pricing information gathered during bid/quote process.
  • Place orders with manufacturers within 24 hours and confirm receipt within 3 days.
  • Review acknowledgments and revisions; track shipments and confirm ship dates.
  • Track product shipments to warehouse and confirm receipt.
  • Provide timely communication on project status to sales and senior coordinators.
  • Prepare and maintain status reports for clients as needed.
  • Coordinate delivery and installation, including packets, schedules and punch list resolution.
  • Assist with bids for sales, designers, and project managers.
  • Run backlog reports bi-weekly and share with senior coordinators.
  • Maintain prompt, reliable attendance.

Skills

Customer service
Sales support
Communication
Teamwork

Education

High School diploma or equivalent

Tools

ERP systems
CRM systems
MS Excel

Job description

Officeworks Inc. is seeking an Account Coordinator to support the sales team by delivering top-tier service to clients. The role focuses on preparing quotes, proposals, and pricing documents, and processing orders to ensure timely delivery.

The candidate will collaborate with designers, manufacturers, reps, and installers, maintaining clear communication and accurate records. Ideal candidates have 2–5 years in customer service or sales support, experience with ERP/CRM systems, and proficient MS

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