Sales Support Associate Manager

Henkel Corporation; Culver City (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Henkel Corporation is seeking a detail-oriented professional to create and maintain customer-specific order forms and materials, distribute documents to KAMs, and lead forecast consolidation for new product initiatives. The role collaborates with NPD and internal teams to align on launch timing and pricing approvals for CSDA guidelines.

You will support planning, scheduling shipments, and analyzing sales data to drive effective execution for Laundry & Home Care and Hair products within the

Responsibilities

• Creation of Customer-Specific Documents: responsible for creation and maintenance of customer-specific order forms and supporting materials for bi-monthly activities, new products, promotions, sampling and account priorities.
• Distribution of Specific Customer Documents: provide KAMs with accurate sales support materials and communications on timelines to support selling and execution.
• Consolidation of internal forecasts: lead consolidation of forecasts from sales directors; align with NPD on timelines for planning.
• Plan & Execute sampling campaigns: identify sampling needs, forecast, coordinate with demand planning and shipping for launches.
• Secure pricing approvals: initiate pricing requests per CSDA; provide documentation for leadership review and system setup.
• Monitor Customer Sell-In: review promotions vs commitments and coordinate action plans with account managers.
• Sales Analysis: create ad-hoc sales reports via Sales BI platform

Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

• Creation of Customer-Specific Documents: Responsible for the creation and maintenance of customer-specific order forms that support approved activities, pricing, and account requirements. Develop accompanying sales materials that clearly outline key bi-monthly activities for assigned customer accounts, including new product introductions, promotional programs, sampling initiatives, and key account priorities
• Distribution of Specific Customer Documents: Provide KAMs with accurate, comprehensive, and customer-specific sales support materials, including order forms, promotional documents, brand updates, and related communications, according to established timelines. Ensure all materials are complete, accurate, and distributed in a timely manner to support effective customer selling and execution
• Consolidation of internal forecasts: Primary lead to initiate requests and consolidation of internal forecasts supplied by sales directors for new product initiatives. Collaborate with NPD team to align on timeline to provide final quantities to be shared with internal cross functional teams for planning purposes
• Plan & Execute sampling campaigns: Collaborate with sales team to identify appropriate sampling requirements to support and maximize sales potential of new product launches. Communication of forecast needs to Demand Planning while partnering with internal shipping team to communicate and schedule shipments that align with product launch timing
• Secure pricing approvals: Initiate pricing approval requests to leadership team in accordance with CSDA guidelines. Prepare pricing requests with relevant business considerations and supporting information required for leadership review. Upon approval, provide finalized documentation to Sales Support Director for official system set up.
• Monitor Customer Sell-In: Review customer promotional orders against original commitments to ensure planned business is executed. Partner with account managers on potential outstanding orders to develop action plans.
• Sales Analysis: Creation of ad-hoc sales reports upon request by utilizing Sales BI reporting platform