Sales Support Associate

KevinsWW; Scranton (Lackawanna County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off and paid holidays

Collaborative, team-oriented work环境

Job summary

Kevins Worldwide, a leader in promotional products and custom decoration, is seeking a Sales Support Associate in Scranton, PA. You will support Account Executives, CSS, and the Purchasing Team with order entry, processing, and project updates.

This role emphasizes organization, communication, and teamwork in a fast-paced environment. You will prepare product mockups, organize presentations, manage inquiries, and help ensure deadlines are met while delivering excellent customer service.

Qualifications

• Experience providing administrative support in sales or office environments.
• Proficient in MS Office and able to learn new systems.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Provide administrative support to Sales team, including order entry and processing.
• Assist with creating product mockups and organizing sales presentations.
• Monitor shared inboxes and respond to inquiries promptly and professionally.
• Coordinate with Account Executives, CSS, and Purchasing to keep projects moving.
• Support daily workflow and help ensure deadlines and priorities are met.
• Perform general office duties as needed.

Skills

Strong organizational skills

Multitasking

Time management

Communication skills

Team player

Adaptability

Tools

Microsoft Office

Outlook

Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sales Support Full Time Scranton, PA, US

Salary Range: $18.00 To $22.00 Hourly

Kevins Worldwide, a leader in promotional products and custom decoration, is seeking an energetic, organized, and detail-oriented professional with a strong customer-service mindset to join our Sales Support Department.

About the Role

As a Sales Support Associate, you will play an important role in supporting our Account Executives (AEs), Customer Service Specialists (CSS), and Purchasing Team. This position helps ensure daily operations run efficiently by providing administrative support, coordinating information, and assisting with the order management process. The ideal candidate is proactive, dependable, and enjoys working in a fast-paced, team-oriented environment.

Key Responsibilities

• Provide administrative support to the Sales team, including order entry, order processing, and maintaining accurate project updates.
• Assist with creating product mockups, preparing item presentations, and organizing sales-related materials.
• Monitor shared email inboxes and ensure customer and internal inquiries are addressed in a timely and professional manner.
• Coordinate communication and collaborate with Account Executives, Customer Service Specialists, and the Purchasing Team to keep projects moving forward.
• Assist with daily workflow management and help ensure deadlines and priorities are met.
• Perform general administrative and office duties as needed.

Qualifications

• Strong organizational, multitasking, and time-management skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, and the ability to learn new office systems.
• Professional, positive, and customer-focused demeanor.
• Ability to prioritize tasks, work independently, and contribute effectively as part of a team.
• Flexible and adaptable with a willingness to take on new responsibilities.

What We Offer

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and paid holidays
• A collaborative, supportive, and team-oriented work environment