Sales Support Associate

Kevins Wholesale Llc; Scranton (Lackawanna County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Kevins Worldwide is seeking a Sales Support Associate in Scranton, PA to assist Account Executives, CSS, and the Purchasing team. The role focuses on administrative support, order entry, and coordinating information to keep daily operations efficient.

The ideal candidate is organized, detail-oriented, and able to work in a fast-paced, team-driven environment. Competitive pay and standard benefits are provided.

Qualifications

• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; ability to learn new systems.
• Customer-focused and team-oriented demeanor.
• Ability to prioritize tasks and work independently.

Responsibilities

• Provide administrative support to the Sales team including order entry and processing.
• Prepare product mockups and organize sales materials.
• Monitor shared email inbox and respond to inquiries promptly.
• Coordinate with Account Executives, CSS, and Purchasing to move projects forward.
• Support daily workflow and help meet deadlines.
• Perform general administrative duties as needed.

Skills

Strong organization

Written & verbal communication

MS Office proficiency

Customer-focused

Independent & team player

Tools

Microsoft Office

Order management systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Sales Support Full Time Scranton, PA, US

2 days ago Requisition ID: 1056

Salary Range: $18.00 To $22.00 Hourly

Kevins Worldwide, a leader in promotional products and custom decoration, is seeking an energetic, organized, and detail-oriented professional with a strong customer-service mindset to join our Sales Support Department.

About the Role

As a Sales Support Associate, you will play an important role in supporting our Account Executives (AEs), Customer Service Specialists (CSS), and Purchasing Team. This position helps ensure daily operations run efficiently by providing administrative support, coordinating information, and assisting with the order management process. The ideal candidate is proactive, dependable, and enjoys working in a fast-paced, team-oriented environment.

Key Responsibilities

• Provide administrative support to the Sales team, including order entry, order processing, and maintaining accurate project updates.
• Assist with creating product mockups, preparing item presentations, and organizing sales-related materials.
• Monitor shared email inboxes and ensure customer and internal inquiries are addressed in a timely and professional manner.
• Coordinate communication and collaborate with Account Executives, Customer Service Specialists, and the Purchasing Team to keep projects moving forward.
• Assist with daily workflow management and help ensure deadlines and priorities are met.
• Perform general administrative and office duties as needed.

Qualifications

• Strong organizational, multitasking, and time-management skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, and the ability to learn new office systems.
• Professional, positive, and customer-focused demeanor.
• Ability to prioritize tasks, work independently, and contribute effectively as part of a team.
• Flexible and adaptable with a willingness to take on new responsibilities.

What We Offer

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and paid holidays
• A collaborative, supportive, and team-oriented work environment