Sales Support & Analytics Coordinator

Abbott; San Juan (PR); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

401K with company match

Life Insurance

Short/Long Disability

Education Assistance

Employee Assistance Program

Paid Time Off

Job summary

Abbott in Puerto Rico, San Juan, is seeking a Sales Coordinator to support the sales organization by coordinating customer activities, managing sales data and reporting, and fostering collaboration across functions to execute commercial strategies.

You will maintain records, prepare quotations, and ensure timely processing of customer requests, while serving as the contact between customers and internal teams. This role emphasizes data accuracy and effective communication.

Qualifications

• Associate degree in a related field.
• Minimum of 3 years of relevant work experience.
• 3-5 years of experience in market data analysis and retail industry knowledge.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.

Responsibilities

• Support the sales team in the execution of commercial plans and customer initiatives.
• Maintain accurate sales records, pricing files, customer information, and contract documentation.
• Assist in preparing quotations, customer proposals, and promotional agreements.
• Ensure timely processing and follow-up of customer requests.
• Serve as a key point of contact between customers and internal departments.
• Coordinate order management activities to ensure on-time delivery and customer satisfaction.
• Resolve customer inquiries related to orders, pricing, promotions, inventory, and logistics.
• Facilitate communication between sales, supply chain, finance, and customer service teams.
• Generate and distribute regular sales reports, dashboards, and performance metrics.
• Monitor sales trends, customer performance, and market opportunities.
• Analyze promotional effectiveness and provide actionable insights to support decision-making.
• Maintain data accuracy across sales systems and reporting tools.
• Coordinate promotional activities and customer programs.
• Track promotional spending and ensure compliance with approved budgets.
• Support the implementation of trade marketing initiatives and sales campaigns.
• Monitor execution of agreed customer plans and commitments.
• Partner with Supply Chain, Finance, Marketing, Customer Service, and Sales teams to ensure business objectives are achieved.
• Support demand planning and forecasting activities by providing sales insights and customer information.
• Assist in identifying process improvement opportunities to enhance sales effectiveness.

Job description

Abbott in Puerto Rico, San Juan, is seeking a Sales Coordinator to support the sales organization by coordinating customer activities, managing sales data and reporting, and fostering collaboration across functions to execute commercial strategies.

You will maintain records, prepare quotations, and ensure timely processing of customer requests, while serving as the contact between customers and internal teams. This role emphasizes data accuracy and effective communication.