Sales Support Administrator

Labcorp; Spokane (WA); Remote; USD 53,000 - 96,000; Full time

Job summary

Labcorp is hiring a Sales Support Administrator who will be pivotal in client onboarding and customer service. This role demands strong communication skills and the ability to manage multiple databases to resolve customer issues. Ideal candidates will have an Associate's degree and experience in the healthcare industry.

Qualifications

• Customer Service experience required, preferably in healthcare.
• Familiarity with Salesforce.com and Laboratory Information Systems preferred.
• Strong verbal and written communication skills.

Responsibilities

• Client onboarding and education regarding billing and logistics.
• Act as a liaison between clients and operations.
• Ensure customer retention through superior service.

Skills

Customer Service

Communication

Multitasking

Problem Resolution

Education

Associate's degree or higher

Tools

Microsoft Office

Salesforce.com

Job description

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At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

• Temporary Assignment through 12/31/2025*
  
  

LabCorp is seeking a Sales Support Administrator to join our team. The ideal candidate will be passionate about Customer Service & Sales and motivated to work with a customer centric team in an innovative company.

Job Responsibilities

• Client onboarding: ensure that every new client is setup and educated correctly in regards to Billing logistics, EMR, supplies, required forms & templates
• Work in multiple databases to research complex issues and questions
• Act as a liaison between the client and the LabCorp operations team in relation to client needs
• Provide additional customer education and information as needed
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day to day operations
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Cultivate customer value by selling LabCorp's entire value proposition i.e. tests, services, data/analytics, science and medicine
  
  

Job Requirements

• Associate's degree or higher degree is preferred
• Previous LabCorp experience is preferred
• Prior healthcare industry, such as a physician's office or a hospital highly is a plus
• Knowledge of Microsoft Office suite is required
• Experience with Salesforce.com and/or Laboratory Information Systems is preferred
• Strong verbal and written communication skills and excellent ability to listen and respond
• Must be courteous with strong customer service orientation
• Excellent multitasking abilities required
• Strong flexibility and the ability to manage and adapt to changing priorities quickly
  
  

Work Schedule: Monday – Friday 8:00 am – 5:00 pm

Work Location: Remote

Application window open through: 6/5/2025

Pay Range: $53,269 - $95,004

State minimum wages apply if higher

Benefits: Not benefit eligible

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

2514723

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care

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