Sales Support Administrator

Laboratory Corporation; Spokane (WA); Remote; USD 53,000 - 96,000; Full time

Job summary

Laboratory Corporation is looking for a Sales Support Administrator in Spokane. This temporary role focuses on client onboarding, resolving customer issues, and providing excellent customer service. The position is ideal for candidates with a customer-centric mindset and experience in the healthcare industry.

Qualifications

• Preferred previous experience in LabCorp.
• Prior healthcare industry experience is a plus.
• Experience with Laboratory Information Systems preferred.

Responsibilities

• Client onboarding and education regarding billing logistics.
• Act as a liaison between clients and operations.
• Resolve customer-related issues in a timely manner.

Skills

Strong verbal communication skills

Strong written communication skills

Customer service orientation

Multitasking abilities

Flexibility in managing priorities

Education

Associate's degree or higher

Tools

Microsoft Office

Salesforce.com

Job description

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

*Temporary Assignment through 12/31/2025*

LabCorp is seeking a Sales Support Administrator to join our team. The ideal candidate will be passionate about Customer Service & Sales and motivated to work with a customer centric team in an innovative company.

Job Responsibilities:

• Client onboarding: ensure that every new client is setup and educated correctly in regards to Billing logistics, EMR, supplies, required forms & templates

• Work in multiple databases to research complex issues and questions

• Act as a liaison between the client and the LabCorp operations team in relation to client needs

• Provide additional customer education and information as needed

• Provide ongoing service and problem resolution to customer base

• Ensure customer retention by providing superior customer service

• Recommend solutions that are client focused and persuasive

• Provide account management for client’s day to day operations

• Continuously provide educational material to the client base

• Resolve any customer related issues in a timely manner

• Cultivate customer value by selling LabCorp's entire value proposition i.e. tests, services, data/analytics, science and medicine

Job Requirements:

• Associate's degree or higher degree is preferred

• Previous LabCorp experience is preferred

• Prior healthcare industry, such as a physician's office or a hospital highly is a plus

• Knowledge of Microsoft Office suite is required

• Experience with Salesforce.com and/or Laboratory Information Systems is preferred

• Strong verbal and written communication skills and excellent ability to listen and respond

• Must be courteous with strong customer service orientation

• Excellent multitasking abilities required

• Strong flexibility and the ability to manage and adapt to changing priorities quickly

Work Schedule: Monday – Friday 8:00 am – 5:00 pm

Work Location: Remote

Application window open through: 6/5/2025

Pay Range:$53,269 - $95,004

State minimum wages apply if higher

Benefits: Not benefit eligible

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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