Client Support Administrator - Remote

Friedman Vartolo LLP; City of Rochester (NY); Remote; USD 50,000 - 70,000; Full time

Job summary

Friedman Vartolo LLP, a leading real estate law firm, is seeking a Client Support Administrator to enhance client communications. This role involves managing client relationships, ensuring project timelines, and delivering case-level information. The position offers a vibrant work environment, competitive compensation, and comprehensive benefits.

Benefits

Medical, dental, and vision insurance

401k plan

Gym/fitness membership reimbursement

Qualifications

• Minimum of 5+ years' experience in the default services industry.
• Minimum of 2+ years' experience with BFKS, Tempo, and other client communication portals.

Responsibilities

• Ensure accurate completion of BFKS and Tempo workload steps daily.
• Manage internal and client milestones for allocated cases.
• Serve as the single point of contact for numerous firm clients.

Skills

Superior written and verbal communication skills

Team player

Tech savvy

Tools

BFKS

Tempo

Job description

2 days ago Be among the first 25 applicants

The Company

Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe.

The Company

Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 250+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe.

The Position

We are actively looking for an experienced Client Support Administrator to join our team and assist with client communications and escalations. This individual will function as an extension of the firm and will communicate directly with firm clients to relay critical information and timeline data.

Responsibilities

• Ensure accurate completion of BFKS and Tempo workload steps on a daily basis
• Manage firm to expected internal and client milestones and timelines for allocated cases
• Serve as the single point of contact for numerous firm clients
• Maintain and improve client relationships to drive referral growth
• Escalate pressing timeline issues where appropriate
• Produce case level reports for client review
  
  

Requirements

• Minimum of 5+ Years' experience in the default services industry
• Minimum of 2+ Years' experience with BFKS, Tempo and other client communication portals
• Tech savvy
• Willingness to ask question and get "hands dirty"
• Team player looking to be a part of something great
• Superior written and verbal communication skills
  
  

Compensation/Benefits

We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.

ADA Compliance

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo LLP to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo LLP. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at [e-mail] to request an accommodations.

Location

Remote

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Law Practice

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