Sales Support

Bliffert Lumber; Town of Hartford (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Bliffert Lumber is seeking a Sales Support professional to back the Outside Sales team and ensure a smooth, responsive sales experience for customers and vendors alike. You will develop product and inventory knowledge, support order processing, and help deliver quotes in a timely manner while maintaining strong relationships with customers and suppliers.

This role thrives in a fast-paced, family-owned company with deep roots in the community.

Qualifications

• Strong customer service and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to build productive relationships with customers, vendors, and team members.
• Self-motivated with the ability to prioritize and manage multiple tasks.
• Proficiency with computers and business software applications.

Responsibilities

• Provide critical administrative, operational, and customer support to the Outside Sales team.
• Help ensure orders are processed accurately, quotes are delivered promptly, customers receive exceptional service, and sales projects move seamlessly from start to finish.
• Build and maintain strong relationships with customers and vendors.
• Assist the Outside Sales team with order processing, tracking, and follow-up.
• Prepare and distribute accurate quotes in a timely manner.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Multi-tasking

Tools

Computer skills

Job description

Why You’ll Love This RolePlay a critical role in supporting the sales team and helping customers complete their building projects successfully.Build strong relationships with customers, vendors, and team members across the organization.Develop expertise in building materials, products, inventory, and sales processes.Work in a fast-paced environment where no two days are the same.Be part of a family-owned company with over 120 years of history and industry leadership.Work alongside a team that lives our core values: Honesty, People First, Ownership, Creating Raving Fans, Continuous Improvement, and Community.Enjoy a supportive, team-oriented culture focused on collaboration and growth.Contribute to a company committed to building homes, businesses, and stronger communities.What You’ll DoAs a Sales Support team member, you'll provide critical administrative, operational, and customer support to the Outside Sales team. You'll help ensure orders are processed accurately, quotes are delivered promptly, customers receive exceptional service, and sales projects move seamlessly from start to finish.Customer & Sales SupportSupport customers and Outside Sales Representatives by ensuring a smooth and responsive sales experience.Build and maintain strong relationships with customers and vendors.Assist the Outside Sales team with order processing, tracking, and follow-up.Prepare and distribute accurate quotes in a timely manner.Respond to customer inquiries and provide outstanding customer service.Support strategic sales initiatives in partnership with Outside Sales Representatives and Sales Managers.Order Management & CoordinationHelp ensure customer orders are processed accurately and delivered efficiently.Coordinate with logistics teams to support timely and accurate deliveries.Receive and process incoming cabinet deliveries and inter-location transfers.Monitor order status and communicate updates as needed.Assist with administrative and clerical responsibilities related to sales support activities.Product Knowledge & Inventory SupportDevelop expertise in products and inventory to effectively support customers and the sales team.Maintain a comprehensive understanding of products, inventory, and company offerings.Assist customers and sales staff with product information and recommendations.Stay informed on product changes, availability, and inventory updates.Safety, Compliance & Company ValuesPromote a safe, professional, and values-driven workplace.Protect confidential company, customer, financial, and business information.Follow all company safety policies and procedures.Report accidents, injuries, and safety concerns immediately.Serve as a positive representative of Bliffert Lumber & Hardware.Complete additional duties and special projects as assigned.KeywordsSales Support, Sales Coordinator, Customer Service, Building Materials, Lumber Industry, Order Processing, Inside Sales Support, Inventory Management, Construction Materials, Sales Administration, Communication Skills, Organizational Skills, Team Collaboration, Building Products, Cabinet Deliveries, Customer Experience, Office Support, Sales Operations.Required QualificationsPassion for creating a positive and memorable experience for customers, coworkers, and the community.Strong customer service, communication, and interpersonal skills.Excellent organizational skills and attention to detail.Ability to build productive relationships with customers, vendors, and team members.Self-motivated with the ability to prioritize work and manage multiple tasks.Ability to work independently and collaboratively in a fast-paced environment.Proficiency with computers and business software applications.Able to work every 3rd SaturdayAbility to pass a company-standard drug screen and comprehensive background check.Frequently stand, walk, bend, stoop, kneel, reach, and grasp throughout the workday.Ability to lift, push, and pull up to 25 pounds.Work primarily in an office and retail environment with occasional outdoor exposure.Assist wiht loading and stocking in yard and office as needed.