Sales Support

BibliU; Ocala (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

BibliU is looking for a part-time Sales Support team member in Ocala, Florida. You'll engage customers, maintain store displays, and support order fulfillment during busy periods in a retail environment.

Ideal candidates bring a team-oriented attitude and enjoy fast-paced work. Responsibilities include assisting customers and managing orders while ensuring an organized store. This position is essential for providing great service in our campus store.

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.

Responsibilities

• Engage customers on the sales floor with information and support.
• Maintain clean and organized store displays.
• Support customers in person, via phone, and email.
• Manage and fulfill customer orders and assist in locating course materials.
• Lift up to 40lb unassisted.

Skills

Customer service experience

Attention to detail

Team-oriented

Job description

Position Title: Sales Support

Reports to: Store Manager

Location: College of Central Florida, 3001 Southwest College Road #36, Ocala, Florida 34474

Contract Type: Part-Time, Permanent

Working hours: 20 hours per week

Position Overview

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will support during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support. This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

Key Responsibilities

• Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone, and email.
• Manage and fulfil customer orders.
• Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.
• Receive and check in incoming merchandise and supplies.
• Organise back-stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.
• Must be able to lift up to 40lb unassisted.

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.