Sales Support

BibliU; Warner Robins (GA); On-site; USD 13,776 - 15,153; Part time

Job summary

BibliU is looking for a part-time Sales Support team member to work at Central Georgia Technical College in Milledgeville. This role involves creating an organized and customer-focused campus store environment and assisting during one of our busiest periods. You'll engage with customers, help locate course materials, and support shipping and receiving tasks.

The ideal candidate enjoys fast-paced environments and strong service delivery. Flexibility to work additional days during campus events is essential. Join BibliU and be part of a diverse team passionate about education!

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.

Responsibilities

• Engage customers on the sales floor with information and support.
• Assist customers in locating and purchasing course materials.
• Receive and check in incoming merchandise and supplies.

Skills

Retail or customer service experience

Ability to work quickly and accurately

Team-oriented and dependable

Job description

Position Title: Sales Support

Location: Central Georgia Technical College, Milledgeville

Contract Type: Part-Time, Permanent

Working hours: 28 - 30 hours per week

Pay Rate: $10.50 per hour

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.

In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service. This role operates on a seasonal basis (6–8 weeks per semester), with a standard schedule of two days per week. Flexibility to work additional days during campus events is required.

Key Responsibilities

Customer Service

• Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone and email
• Manage and fulfil customer orders

Textbook Department

• Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.

Shipping & Receiving

• Receive and check in incoming merchandise and supplies.
• Organize back-stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.
• Must be able to lift up to 40lb unassisted.

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.