Sales Support

BibliU; Sanford (NC); On-site; USD 17,908 - 19,286; Part time

Job summary

BibliU is seeking a part-time Sales Support team member in Sanford, North Carolina. This role involves engaging with customers and supporting the store during busy periods. Responsibilities include maintaining organized displays, assisting with textbook sales, and managing shipping and receiving.

Ideal candidates enjoy fast-paced retail work and can lift up to 40lb unassisted. Previous retail or customer service experience is preferred, with an emphasis on teamwork and attention to detail.

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.

Responsibilities

• Engage customers on the sales floor with information and support.
• Maintain clean, organized, and well-merchandised store displays.
• Assist customers in locating and purchasing course materials.
• Support daily upkeep and organization to meet sales and service goals.
• Receive and check in incoming merchandise and supplies.

Skills

Retail or customer service experience

Ability to work quickly and accurately

Team-oriented and dependable

Attention to detail

Job description

Position Title: Sales Support

Reports to: Store Manager

Location: Central Community College, 1105 Kelly Drive Bell, Sanford, North Carolina 27330

Contract Type: Part-Time, Permanent

Working Hours: 15 - 20 hours per week

Pay Rate: $13.00 - $14.00 per hour

Position Overview

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

Key Responsibilities

Customer Service

• Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone and email.
• Manage and fulfil customer orders.

Textbook Department

• Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.

Shipping & Receiving

• Receive and check in incoming merchandise and supplies.
• Organize back-stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.
• Must be able to lift up to 40lb unassisted.

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.