Sales Support (Temporary)

Colossyan; Oakland (CA); On-site; USD 19,707 - 28,067; Part time

Job summary

BibliU is seeking a part-time, temporary Sales Support team member in Oakland to assist during one of our busiest periods. Responsibilities include customer service, textbook handling, and shipping/receiving support, with a focus on fast, accurate order fulfilment.

Join a fast-paced retail environment supporting store leadership and delivering great service. 15–20 hours per week, with a pay rate of $17.34 per hour.

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.

Responsibilities

• Customer Service: Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone and email.
• Manage and fulfil customer orders.
• Textbook Department: Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.
• Shipping & Receiving: Receive and check in incoming merchandise and supplies; organize back-stock; prepare and process outgoing shipments, customer orders, and returns.

Skills

Retail or customer service experience

Fast, accurate work in busy settings

Team-oriented and dependable with good

Job description

Position Title: Sales Support (Temporary)

Reports To: Store Manager

Location: Peralta Community College, 900 Fallon St, Bldg A-152, Oakland, California 94607-4808

Contract Type: Part-Time, Temporary

Working Hours: 15-20 hours per week

Pay Rate: $17.34 per hour

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We deliver Day 1 access to affordable digital course materials for students and provide campus store solutions that foster human relationships and support AI-enabled insights.

Our impact includes higher student retention, GPA improvements, and partnerships with universities serving thousands of students annually. We partner with major publishers to deliver content and tools that support student learning.

Position Overview

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This temporary role supports during one of our busiest periods, with a focus on early and steady order fulfilment. Responsibilities may span customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

Key Responsibilities

• Customer Service: Engage customers on the sales floor with information, support, and a positive attitude.
• Maintain clean, organized, and well-merchandised store displays.
• Support customers in person, via phone and email.
• Manage and fulfil customer orders.

• Textbook Department: Assist customers in locating and purchasing course materials.
• Stock and merchandise textbooks to ensure easy access and visual appeal.
• Support daily upkeep and organization to meet sales and service goals.

• Shipping & Receiving: Receive and check in incoming merchandise and supplies.
• Organize back-stock to ensure efficient restocking of the sales floor.
• Prepare and process outgoing shipments, customer orders, and returns.
• Must be able to lift up to 40 lb unassisted.

Qualifications

• Retail or customer service experience preferred but not required.
• Ability to work quickly and accurately in a busy environment.
• Team-oriented and dependable, with good attention to detail.