Sales Support

Wesgarde; Lakeland (FL); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Descripción de la vacante

Wes-Garde Components Group, Inc. is seeking an organized Sales Support to assist the sales team with administrative duties and customer service in Lakeland, FL. This in-person, full-time role requires a high school diploma and 1–2 years of customer service or administrative experience.

You will work with Excel, Word, and Outlook, and CRM experience is preferred. Strong phone skills and proactive behavior toward company goals are essential for success in this position.

Formación

• High school Diploma/GED required.
• 1–2 years customer service and/or administrative service.
• 1–2 years computer skills: Excel, Word, Outlook.
• CRM experience preferred (Customer Relationship Management).
• Minimum of 1 year phone skills.
• Demonstrate pro‑active approaches, practices, and behaviors for company goal attainment.

Responsabilidades

• Assist sales staff in providing excellent customer service
• Monitor customers’ account
• Communicate any changes to internal sales department
• Coordinate activities effectively and maintain professional relationships with customers and staff members.
• Coordinate with internal departments to ensure that all systems are in alignment and that all orders are tracked and processed within turnaround times.
• Process sales quotes and expedite sales orders by contacting vendors to gather pertinent information
• Maintain various databases and Microsoft spreadsheets/running sales reports
• Process sales leads – literature and sample requests
• Manage the correspondence between the sales team and their customers
• Provide data and reports to help the sales team
• Data entry
• Perform and process other various administrative sales support

Conocimientos

Customer service

Administrative support

Effective communication

Educación

High school Diploma/GED

Herramientas

Excel

Word

Outlook

CRM

Descripción del empleo

Sales Support

Full job description

Company Overview:

Wes-Garde Components Group, Inc. is one of the leading electro‑mechanical and interconnect component distributors in North America. Wes‑Garde provides high quality products and services to a variety of market sectors including the transportation, food equipment, and medical industries. Wes‑Garde’s eleven branch offices in the U.S & Canada are staffed with a knowledgeable inside and outside sales force, as well as highly experienced support personnel.

We are looking for an organized, efficient Sales Support to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. To be a successful sales support, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

What You Will Bring:

Education Requirement

High school Diploma/GED

Experience Requirement

• 1 – 2 years customer service and/or administrative service
• 1 – 2 years computer skills: Excel, Word, Outlook
• CRM experience preferred (Customer Relationship Management)
• Minimum of 1 year phone skills
• Demonstrate pro‑active approaches, practices, and behaviors for company goal attainment.

Duties/Responsibilities (What You Will Do):

• Assist sales staff in providing excellent customer service
• Monitor customers’ account
• Communicate any changes to internal sales department
• Coordinate activities effectively and maintain professional relationships with customers and staff members.
• Coordinate with internal departments to ensure that all systems are in alignment and that all orders are tracked and processed within turnaround times.
• Process sales quotes and expedite sales orders by contacting vendors to gather pertinent information
• Maintain various databases and Microsoft spreadsheets/running sales reports
• Process sales leads – literature and sample requests
• Manage the correspondence between the sales team and their customers
• Provide data and reports to help the sales team
• Data entry
• Perform and process other various administrative sales support

Physical Demands:

This position is mostly sedentary 6+ hours a day. Work is done in an office environment and requires ability to type for periods of time. There is occasional lifting of boxes up to 20 pounds. Most work is done using a phone, computer, and screen time will be heavy.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• What are your pay expectations for this position?

Experience:

• Customer Service/Administrative: 1 year (Required)
• Phone skills: 1 year (Preferred)

Work Location:

In person