Sales Supervisor - Woodbury Commons

Brobston Group LLC; Central Valley (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Brobston Group LLC at Woodbury Commons seeks a Sales Supervisor to support the Shop Manager, driving sales across ready-to-wear, shoes and accessories while supervising the sales floor. The role focuses on achieving financial targets and delivering exceptional customer service, with involvement in merchandising, stock control and daily store operations.

The successful candidate will assist with alterations, ensure accurate CRM records, and maintain the shop alterations log, while opening/closing

Qualifications

• Minimum 2+ years of luxury fashion retail experience.
• Proven ability to meet sales goals on the shop floor.
• Excellent verbal and written communication with strong customer service.
• Flexible, reliable team member with knowledge of current fashion trends.

Responsibilities

• Drive and maintain sales to meet monthly and seasonal targets.
• Actively sell on the shop floor and promote private shopping and wardrobe consultations.
• Provide high levels of customer service and maintain CRM records.
• Support merchandising, stock management, receiving deliveries, ticketing and inventory counts.
• Assist with tailoring and alterations and maintain the alterations log.
• Open, secure and close the store and process POS transactions accurately.

Skills

Retail selling

Sales targets

Customer service

Communication skills

Teamwork

Fashion knowledge

Tools

CRM systems

POS system

Job description

Summary

The Sales Supervisor will support the Shop Manager at the Woodbury Commons location, driving sales and supervising the sales floor across ready-to-wear, shoes and accessories. The role focuses on achieving financial targets, delivering exceptional customer service and supporting merchandising, stock control and daily store operations. The supervisor will assist with alterations and ensure the store is opened, closed and maintained to company standards.

Responsibilities

• Drive and maintain sales to meet monthly and seasonal financial targets.
• Actively sell product on the shop floor and promote private shopping and wardrobe consultations.
• Provide high levels of customer service and maintain accurate customer records in the CRM.
• Support merchandising, stock management, receiving deliveries, ticketing and inventory counts.
• Assist with tailoring and alterations and maintain the shop alterations log.
• Open, secure and close the store as required and process POS transactions accurately.

Requirements

• Minimum 2+ years of retail selling experience in luxury fashion.
• Proven ability to meet sales goals and drive performance on the sales floor.
• Excellent verbal and written communication skills and strong customer service focus.
• Flexible, reliable and a collaborative team member with knowledge of current fashion trends.