Sales Supervisor

360 Talent; Town of Woodbury (NY); On-site; USD 50,000 - 75,000; Full time

Job summary

360 Talent is seeking a Sales Supervisor for a luxury fashion brand in Central Valley, NY (Woodbury Commons). The role blends high-end clienteling with leadership responsibilities, coaching the team, and supporting day-to-day business.

You will lead by example on the floor, build a strong client book, and collaborate with store leadership on merchandising, inventory, and operations. Weekend and holiday availability is expected.

Qualifications

• 3+ years experience in luxury or premium fashion retail with supervisory or leadership experience preferred.
• Proven track record of achieving sales goals and KPIs.
• Strong clienteling skills with repeat and VIC business development experience.
• Confident styling for both men’s and women’s ready-to-wear.
• Strong communication and hands-on leadership style.
• Passion for fashion, craftsmanship, and personalized service.
• Flexible availability, including weekends and holidays.

Responsibilities

• Lead by example on the sales floor, delivering exceptional service while driving individual and store sales goals.
• Build and maintain a strong client book through outreach, appointments, follow-up, and personalized styling.
• Coach Sales Advisors to achieve KPIs and deliver a luxury client experience.
• Act as a key point of leadership on the floor, managing daily priorities and client needs.
• Support opening and closing procedures and act as Manager on Duty when required.
• Partner with store leadership on visual merchandising, inventory, loss prevention, and operations.
• Develop product knowledge across men’s and women’s ready-to-wear and accessories, offering styling recommendations.

Skills

Luxury retail

Leadership

Sales KPIs

Clienteling

Styling

Communication

Service orientation

Job description

Location: Central Valley, NY (Woodbury Commons)

An established international luxury fashion brand is seeking a Sales Supervisor to join its New York retail team. This role is ideal for a strong luxury seller who enjoys being client-facing while also taking on leadership responsibility, coaching the team, and supporting the day-to-day business.

Key Responsibilities

• Lead by example on the sales floor, delivering exceptional service while driving individual and store sales goals.
• Build and maintain a strong client book through outreach, appointments, follow-up, and personalized styling.
• Support, motivate, and coach Sales Advisors to achieve KPIs and deliver a consistent luxury client experience.
• Act as a key point of leadership on the floor, helping manage daily priorities, floor coverage, and client needs.
• Support opening and closing procedures and act as Manager on Duty when required.
• Partner with store leadership on visual merchandising, inventory, loss prevention, and operational standards.
• Develop strong product knowledge across men’s and women’s ready-to-wear and accessories, confidently providing styling and wardrobe-building recommendations.
• Help create a collaborative, positive, and commercially focused store environment.

Ideal Candidate

• 3+ years of experience in luxury or premium fashion retail, with previous supervisory, key-holder, or leadership experience preferred.
• Proven track record of achieving sales goals and KPIs.
• Strong clienteling skills with experience developing repeat and VIC business.
• Confident styling both men’s and women’s ready-to-wear.
• Strong communication and leadership skills with a hands-on approach.
• Passion for fashion, craftsmanship, personal style, and delivering highly personalized service.
• Flexible availability, including weekends and holidays.