Assistant Store Manager - Woodbury Commons

360 Talent London; Central Valley (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

360 Talent London is seeking an Assistant Store Manager for a luxury fashion brand at Woodbury Common Premium Outlets in NY. The role combines hands-on selling, styling, and leadership to deliver an elevated client experience and drive store performance.

You will coach Sales Advisors, manage daily operations and CRM activity, and uphold high visual standards while building strong client relationships. The ideal candidate has senior selling or supervisory experience in premium fashion and a

Qualifications

• Experience as Assistant Store Manager or in a supervisory role in premium or luxury fashion retail.
• Proven track record of achieving sales targets in a luxury retail environment.
• Strong clienteling and relationship-building skills with a passion for delivering exceptional service.

Responsibilities

• Drive daily store performance and hit sales/KPI targets.
• Lead on the sales floor, remaining hands-on with clients while supporting and motivating the team.
• Coach Sales Advisors to improve selling, clienteling, product knowledge, and performance.
• Build and maintain client relationships through personalized service, outreach, appointments, and CRM activity.
• Support day-to-day store operations: opening/closing, scheduling, inventory, and loss prevention.
• Maintain high visual merchandising and brand presentation standards.
• Monitor performance and identify opportunities to increase sales, conversion, and client retention.
• Support onboarding and training of new team members.
• Foster a collaborative, positive, and performance-driven store culture.
• Act as Manager on Duty when required.

Skills

Leadership

Sales coaching

Clienteling

Visual merchandising

Customer service

Tools

CRM

Job description

Assistant Store Manager - Luxury Fashion

Location: Woodbury Common Premium Outlets, NY

An established international fashion brand is seeking an experienced Assistant Store Manager to join its team at Woodbury Common Premium Outlets. This is an exciting opportunity for a commercially driven luxury retail professional who combines strong leadership skills with a genuine passion for selling, styling, and delivering an elevated client experience.

Key Responsibilities

• Partner with the Store Manager to drive daily store performance and achieve sales and KPI targets.
• Lead by example on the sales floor, remaining hands-on with clients while supporting and motivating the wider team.
• Coach and develop Sales Advisors to strengthen selling, clienteling, product knowledge, and overall performance.
• Build and maintain strong client relationships through personalized service, outreach, appointments, and CRM activity.
• Support day-to-day store operations, including opening/closing procedures, scheduling, inventory, and loss prevention.
• Maintain high visual merchandising and brand presentation standards.
• Monitor business performance and identify opportunities to increase sales, conversion, UPT, ATV, and client retention.
• Support onboarding and training of new team members.
• Help create a collaborative, positive, and performance-driven store culture.
• Act as Manager on Duty when required.

Ideal Candidate

• Previous Assistant Store Manager, Supervisor, Key Holder, or senior selling experience within premium or luxury fashion retail.
• Strong track record of achieving individual and store sales targets.
• Experience coaching and motivating a retail team.
• Strong clienteling and relationship-building skills with a genuine passion for delivering exceptional service.
• Confident styling clients across men's and women's fashion.
• Commercially minded with a strong understanding of retail KPIs.
• Comfortable working in a fast-paced, high-volume outlet environment while maintaining elevated service standards.
• Strong communication, organization, and leadership skills.
• Flexible availability, including weekends and peak retail periods.

The Opportunity

• Join an established global designer fashion business with a distinctive heritage and strong international presence.
• Hands-on leadership position combining management, selling, styling, and client development.
• Opportunity to contribute directly to the continued growth and performance of the Woodbury location.
• Competitive compensation plus commission.
• Opportunity for continued development and progression within the business.