Sales Supervisor: Tech-Driven Retail Leader

Reformation; Kansas City (MO); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Paid Vacation

Sick Leave

Volunteer Time Off

401K with company match

Job summary

Reformation in Kansas City’s Country Club Plaza is seeking a Sales Supervisor to lead the floor, drive sales, and deliver a first-class customer experience. You’ll mentor a team, model brand standards, and ensure a seamless, friendly shopping environment.

Reporting to the Store Manager, you’ll oversee inventory integrity, support merchandising, and contribute to a technology-led in-store experience that delights customers and builds loyalty.

Qualifications

• Minimum of 3 years Retail Experience required.
• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced and ever-changing environment.

Responsibilities

• Consistently meet and exceed sales goals
• Actively lead by example and inspire others to generate clientele and maximize customer retention
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset
• Contribute to a technology led in-store experience for customers that both surprises and delights them
• Maintain extraordinary customer experience feedback scores on service evaluation through NPS
• Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory

Skills

Retail Experience

Customer Service

Interpersonal Skills

Job description

Reformation in Kansas City’s Country Club Plaza is seeking a Sales Supervisor to lead the floor, drive sales, and deliver a first-class customer experience. You’ll mentor a team, model brand standards, and ensure a seamless, friendly shopping environment.

Reporting to the Store Manager, you’ll oversee inventory integrity, support merchandising, and contribute to a technology-led in-store experience that delights customers and builds loyalty.