Sales Supervisor: Style & Client Experience

Marcjacobs; McLean (VA); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Sick time

Medical insurance

Dental

Vision insurance

401k matching

PerkSpot discounts

MJ product discounts

LVMH brand discounts

Job summary

Marc Jacobs Tysons Galleria in McLean, Virginia is seeking a Sales Supervisor to support management with daily store operations, drive sales, and coach the team for exceptional customer experiences. The role requires leading the floor, ensuring guest readiness, and building client relationships with strong product knowledge.

Responsibilities include coaching, executing company policies, and maintaining store standards while meeting KPIs.

Qualifications

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.
• Delivers Excellence and an entrepreneurial spirit aligned with the Marc Jacobs DNA.
• Excellent organizational, follow-up, and time management skills.

Responsibilities

• Consistently achieve or exceed individual and store sales and other KPIs.
• Lead the sales floor to deliver an excellent customer experience with a client-first mindset.
• Ensure the store is guest ready and welcoming to clients.
• Build sales by establishing yourself as an expert in styling, trends, and product knowledge.
• Foster collaboration and open communication with colleagues and management.

Skills

Retail leadership

Customer service

Sales generation

Client relationships

Communication

Organizational skills

POS operation

Job description

Marc Jacobs Tysons Galleria in McLean, Virginia is seeking a Sales Supervisor to support management with daily store operations, drive sales, and coach the team for exceptional customer experiences. The role requires leading the floor, ensuring guest readiness, and building client relationships with strong product knowledge.

Responsibilities include coaching, executing company policies, and maintaining store standards while meeting KPIs.