Sales Supervisor: Fashion & Client Experience Leader

Marcjacobs; Houston (TX); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Discounts on MJ products

PerkSpot discounts

Benefits package including holidays, 3

Job summary

Marc Jacobs International is seeking a Sales Supervisor for the Houston Galleria store in Houston, Texas. This role supports management with day-to-day operations, drives sales, delivers exceptional customer experiences and coaches the team to uphold brand standards.

You will lead the sales floor, maintain guest-ready conditions, build client relationships through product knowledge of Marc Jacobs Universe, and collaborate with management on policies and initiatives.

Qualifications

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.
• Computer skills including operating a POS and navigating Microsoft Office suite.

Responsibilities

• Drive sales and achieve KPIs while delivering exceptional customer experience.
• Lead the sales floor to provide a customer-first environment and build loyal relationships.
• Ensure store presents guest-ready appearance and organized stockroom.
• Coach and develop team and collaborate with management.
• Open and close the store per procedures.

Skills

Retail sales

Customer service

Leadership

Communication

Relationship building

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International is seeking a Sales Supervisor for the Houston Galleria store in Houston, Texas. This role supports management with day-to-day operations, drives sales, delivers exceptional customer experiences and coaches the team to uphold brand standards.

You will lead the sales floor, maintain guest-ready conditions, build client relationships through product knowledge of Marc Jacobs Universe, and collaborate with management on policies and initiatives.