Luxury Retail Sales Supervisor – Houston

Marc Jacobs; Georgia; On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Employee discounts

PerkSpot discounts

Job summary

Marc Jacobs is seeking a Sales Supervisor for the Houston Galleria location in Houston, TX. The role supports management in daily operations, drives sales, and coaches the team to deliver exceptional customer experiences.

Candidates should have 3+ years in retail with leadership experience, strong communication, and a passion for the Marc Jacobs brand. Availability to work evenings, weekends, and holidays is required.

Qualifications

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Prior leadership experience strongly preferred.
• Experience in generating sales, building, and developing client relationships.
• Demonstrated verbal and written communication skills.
• Delivers Excellence - passion and empathy for clients, anticipates and exceeds client expectations.

Responsibilities

• Consistently achieve or exceed individual & store sales and other KPIs.
• Lead the sales floor to deliver an excellent customer experience and build loyal relationships.
• Ensure the store is guest ready and welcoming.
• Build sales by providing styling expertise and product knowledge.
• Initiate regular client contact and follow-up on inquiries and events.
• Foster collaboration and open communication with colleagues and management.
• Open and close the store according to Marc Jacobs procedure.
• Maintain organized sales floor and stockroom.

Skills

Retail experience

Leadership

Customer service

Team coaching

Tools

POS system

Microsoft Office

Job description

Marc Jacobs is seeking a Sales Supervisor for the Houston Galleria location in Houston, TX. The role supports management in daily operations, drives sales, and coaches the team to deliver exceptional customer experiences.

Candidates should have 3+ years in retail with leadership experience, strong communication, and a passion for the Marc Jacobs brand. Availability to work evenings, weekends, and holidays is required.