Sales Supervisor: Elevate Experience & Lead Team

Leap, Inc.

California

On-site

USD 28,929 - 34,440

Full time

14 days+

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Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits

AllOne Health EAP

401(k)

PTO accrual

Employee discount & wardrobe allotment

Job summary

Leap, Inc. is seeking a passionate Sales Supervisor for the Valencia Town Market location, opening September 2026. This hands‑on retail leader will act as Leader on Duty, drive sales, and deliver an elevated in‑store experience with a focus on coaching and teamwork.

You will supervise daily operations, reinforce brand standards, onboard new team members, and foster a culture of accountability. The role offers hourly pay and bonus eligibility, with comprehensive Leap perks and growth

Qualifications

1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer‑focused retail environments.
Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast‑paced environment.
Strong customer‑focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences.
Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.
Strong organizational skills and attention to detail while managing multiple priorities.
Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred.
Flexible availability, including days, evenings, weekends, and holidays.
Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
Must be at least 18 years of age.

Responsibilities

Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results.
Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.
Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.
Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high‑performing team.
Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration.
Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.
Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
Support store events, activations, new store openings, and market initiatives as needed.
Sales Leadership & Business Performance: Leads the team to achieve daily sales goals and key performance metrics through effective coaching, floor leadership, and commercial execution.
Customer Experience & Brand Loyalty: Creates meaningful customer connections through exceptional service, product expertise, and engagement strategies that drive loyalty and repeat business.
Team Engagement & Development: Builds a high‑performing team through coaching, recognition, collaboration, and consistent reinforcement of brand expectations.
Operational Excellence: Maintains strong execution of store standards, operational processes, and daily business priorities.