Boutique Sales Leader & Coach

Leap, Inc.; Los Angeles (CA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision benefits (

401(k)

PTO

Employee discount

Job summary

Leap in Los Angeles is seeking a Sales Supervisor to join our boutique, powered by the Leap Platform, opening October 2026 through April 2027. This hands-on retail leader will work as Leader on Duty alongside the Store Manager to drive sales and deliver elevated customer experiences.

You will coach associates, reinforce product knowledge, and manage daily store operations, including merchandising, inventory, and events. Must be 18+, 1–3 years retail leadership, and able to lift up to 50 lbs.

Qualifications

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.
• Strong organizational skills and attention to detail while managing multiple priorities.
• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred.

Responsibilities

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
• Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.
• Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.

Skills

Retail leadership

Coaching

Customer service

Communication

Organization

Sales results

Physical capability

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Leap in Los Angeles is seeking a Sales Supervisor to join our boutique, powered by the Leap Platform, opening October 2026 through April 2027. This hands-on retail leader will work as Leader on Duty alongside the Store Manager to drive sales and deliver elevated customer experiences.

You will coach associates, reinforce product knowledge, and manage daily store operations, including merchandising, inventory, and events. Must be 18+, 1–3 years retail leadership, and able to lift up to 50 lbs.