Sales Supervisor, Ala Moana

LVMH Group; Honolulu (HI); On-site; USD 50,000 - 65,000; Full time

Job summary

LVMH Group is seeking a Sales Supervisor for RIMOWA in Honolulu, Hawaii. This role involves boosting store productivity through effective sales and operational support.

The ideal candidate will possess a high school diploma and strong communication skills, along with a proven ability in sales and customer service. Responsibilities include achieving sales targets, providing exceptional customer service, and assisting with store operations and staff training.

Qualifications

• Detail oriented and task-focused.
• Ability to work varied hours, including nights and weekends.
• Must lift large boxes up to 25lbs repeatedly.

Responsibilities

• Achieve monthly and annual sales targets.
• Provide superior customer service.
• Understand store operational procedures.

Skills

Customer service skills

Sales skills

Communication skills

Problem-solving skills

Education

High School diploma or equivalent

Job description

The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance.

Job responsibilities

• Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills
• Maintains client book. Regularly follows up with clients and meets monthly clienteling sales goals
• Assists Boutique Manager with execution of store marketing initiatives
• Assists In training efforts and KPI management for sales team

Customer Service

• Provides superior customer service
• Assisting and leading sales staff in partnership with store management
• Processes customer repairs when requested

Operations

• Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.
• Ensures facility maintenance, presentation and organization
• Exhibits proficiency in computer programs used by the Company

Profile

• High School diploma or equivalent
• Detail oriented, task focused
• Professional, strong communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ability to work varied hours/days, including nights, weekends and holidays
• Must be able to lift large boxes up to 25lbs repeatedly