Sales Supervisor

FashionUnited; Los Angeles (CA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K plan with company match

Paid time off

Job summary

FashionUnited is seeking a Sales Supervisor in Los Angeles to support the management team and lead a retail staff toward achieving sales goals while delivering exceptional customer service.

In this role you will train and develop the team, coordinate store operations including merchandising and floor moves, and serve as the liaison between customers and store leadership. Flexibility to work day, evening, weekends, and holidays is required.

Qualifications

• Minimum 2-3 years of retail experience.
• Excellent organizational and coordination skills.
• Excellent team-building and communication abilities.
• Flexible schedule including day, evening, weekends, and holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and deliver exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues promptly and courteously.
• Act as a liaison between customers, sales associates, and store leadership.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations, merchandising, floor moves, and inventory when needed.
• Be flexible and occasionally perform work outside of your role.

Skills

Retail experience

Customer service

Team leadership

Communication skills

Education

High school diploma

Job description

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• 50% off employee discount and 40% off immediate family discount