Sales Supervisor

Suitsupply; Town of Charlotte (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Clothing allowance

Employee discount

Job summary

Suitsupply is opening a new store in Charlotte, North Carolina, seeking a Sales Supervisor to lead a professional team and enhance customer interactions. The role focuses on relationship-building, problem solving, and delivering a personal, straightforward customer experience.

You will educate customers on fit, construction, and style of Ready to Wear and Custom-Made products, while driving store sales and upholding brand standards.

Qualifications

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills.
• Professional verbal and written communication skills.
• Flexible work schedule, including nights, weekends, and holidays.

Responsibilities

• Support management team to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by store leadership team

Skills

Management

Sales

Hospitality

Customer service

Job description

As a Sales Supervisor, you are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. You have an opinion and share that with others through genuine and straight to the point communication. Sales Supervisors are excited to build relationships and have a personal approach to each interaction.

What you will do:

• Support management team to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary between $20 - $26 hourly for a full-time contract, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

Please note, this position is for our New Store Opening at SouthPark Mall in Charlotte, North Carolina.