Sales Supervisor

Steve Madden; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K with Company match

Paid time off

Employee discounts

Job summary

A well-known footwear brand in Orlando is seeking a Sales Supervisor to support store management and lead a dynamic team. This role involves motivating the team to meet sales targets, training staff, ensuring exceptional customer service, and communicating effectively within the store. Candidates should have at least 2-3 years of retail experience and strong organizational and communication skills. The position offers various benefits including medical, dental, and discounts.

Qualifications

• Minimum 2-3 years of retail experience.
• Excellent organizational skills and ability to coordinate teams.
• Strong verbal and written communication skills.

Responsibilities

• Lead and motivate the sales team to achieve targets.
• Assist in training and developing a successful sales team.
• Ensure exceptional customer service.

Skills

Retail management

Team leadership

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Sales Supervisor (F/T)

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement ProgramCareer Growth
• Employee Referral Program