Sales Supervisor

Steve Madden; Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits &

Flexible Spending Accounts

Life & Short/Long-Term Disability

401K Eligibility with company match

Paid time off including vacation, sick

Virtual Health Care

Employee discount 50% off; 40% for IMD

Friends and Family Discount Events

Free shoe each season/quarter

Employee Assistance Program

Tuition Reimbursement Program

Career Growth

Employee Referral Program

Job summary

Steve Madden is seeking a full-time Sales Supervisor in Las Vegas to support the management team and lead a dynamic retail team. You will drive sales targets and deliver exceptional customer service, acting as a bridge between customers, staff, and store leadership.

You will train and develop the team, coordinate resources, and participate in store operations while adapting to flexible hours including weekends and holidays. A strong focus on organization and communication is essential.

Qualifications

• Minimum 2–3 years of retail experience.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as a liaison between customers, sales associates, management, and corporate stakeholders.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations including floor moves, merchandising, display maintenance, cleaning, and inventory returns.

Skills

Retail leadership

Team-building

Customer service

Verbal & written communication

Education

High school diploma or equivalent

Job description

Sales Supervisor (F/T)

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Career Growth
• Employee Referral Program