Sales Supervisor

The Lacoste Group; Costa Mesa (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Lacoste Group is seeking a Sales Supervisor in Costa Mesa, California, to enhance the team’s performance and drive sales. This position involves engaging with customers, overseeing store operations, and supporting the Store Manager.

The ideal candidate will have a passion for retail and sales, with experience in team management and customer service. Responsibilities include ensuring outstanding service and efficient store operations.

Qualifications

• Passion for retail and sales.
• Experience in a supervisory or support role in retail.
• Strong communication and interpersonal skills.

Responsibilities

• Engage in direct sales and understanding customer needs.
• Support SM and ASM in managing the store team.
• Assist in daily store operations and inventory management.
• Uphold high standards of customer service.

Skills

Sales-driven

Team management

Customer service

Inventory management

Job description

Summary

The Sales Supervisor is a dynamic role at Lacoste that bridges the gap between sales and management. You will be responsible for not only engaging in direct sales but also assisting the Store Manager and Assistant Store Manager in overseeing the store’s operations. This role is perfect for individuals who have a passion for retail, are sales-driven, and are ready to take on leadership responsibilities.

Key Responsibilities

• Sales Excellence: Actively engage in selling products, understanding customer needs, and delivering an outstanding customer experience.
• Team Support: Support the SM and ASM in managing the store team, including helping with training and development.
• Operational Assistance: Assist in daily store operations, ensuring the store runs smoothly and efficiently.
• Customer Service: Uphold high standards of customer service, addressing customer questions and resolving issues promptly.
• Inventory Management: Help manage inventory, including stocking, organizing, and ensuring product availability.
• Visual Merchandising: Assist in maintaining the store’s visual standards and product displays.
• Performance Tracking: Help monitor sales performance and contribute to meeting store targets.