Sales Specialist- Methods & Tools

ZF Group; Town of Lansing (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

ZF Group is seeking a Sales Specialist- Methods & Tools in New York to standardize sales processes and drive tool optimization across CRM/ERP and analytics. You will collaborate with account managers and IT to implement updates and ensure data integrity.

You will develop Power BI dashboards and Power Apps to support key sales workflows, and train users while delivering ongoing first‑line support to ensure data-driven decisions.

Qualifications

• Bachelor’s degree in Information Technology, Business, Computer Science, or a related technical field.
• Experience in project Management and in monitoring, maintaining, and optimizing databases and applications.
• Strong Analytical and Problem‑Solving Skills; experience with system changes and continuous improvement.
• Hands‑on experience leading database versioning and update processes to ensure data integrity.
• Strong technical capability to manage and optimize enterprise tools and systems.
• Ability to collaborate with analysts to gather requirements and deliver system solutions.
• Excellent communication and stakeholder management across regions; strong team player.
• Proficiency in Microsoft Excel and Power BI; ERP and CRM familiarity preferred.

Responsibilities

• Establishes and maintains standardized sales processes, guidelines, systems, and tools.
• Aligns with cross‑functional stakeholders on updates to sales directives, policies, and toolkits.
• Drives process optimization across the sales toolset and related systems for data quality.
• Liaises between account teams, IT, and service providers on sales tools like CRM/ERP and analytics.
• Develops custom Power BI dashboards and Power Apps to support sales processes.
• Trains users on sales tools and provides first-level user support.
• Coordinates data feeds from master data to support sales tools.

Skills

Project Management

Analytical Skills

Stakeholder Management

Database Versioning

Enterprise Tools

Collaboration

Networking

Excel

Power BI

Power Apps

CRM Familiarity

ERP Familiarity

Education

Bachelor’s degree in IT/Business/CS

Tools

Power BI

Power Apps

CRM

ERP

Job description

About the team:Be a part of the team spearheading change for the sales team at ZF that will be moving under Harman International. This person will work closely with account managers and other internal departments to ensure continuity of current processes, systems, and tools and to modify/implement new processes, systems, and tools.

What you can look forward to as a Sales Specialist- Methods & Tools:

• Establishes and maintains standardized sales processes, guidelines, systems, and tools to ensure continuity and updates.
• Aligns with cross‑functional stakeholders on updates to sales directives, commercial policies, and toolkit templates.
• Drives process optimization across the sales toolset and related systems ensuring data quality
• Liaison between customer account teams, division, IT, external service providers on sales tools including CRM, ERP customer data, B2B platforms, contract management, KPIs, and reporting/analytics.
• Develops custom Power BI dashboards and Power Apps to support business processes key for sales accounts and reporting
• Trains users on sales tools to enable them to become more data-driven and provides ongoing first level user support.
• Aligns with Finance and Purchasing and other internal functions on data feeds such as master data to support sales tools, or data feeds from sales tools

Your profile as a Sales Specialist- Methods & Tools:

• Bachelor’s degree in Information Technology, Business, Computer Science, or a related technical field.
• Experience in project Management. Demonstrated expertise in monitoring, maintaining, and optimizing databases and associated applications.
• Strong Analytical and Problem‑Solving Skills Proven experience managing system changes and driving continuous improvement initiatives.
• Hands‑on experience leading database versioning and update processes to ensure data integrity.
• Strong technical capability to manage and optimize enterprise tools and systems.
• Ability to collaborate closely with analysts to gather requirements and deliver effective system solutions.
• Good Networking Skills. Excellent communication and stakeholder management skills across regions and business units; strong team player.
• Proficiency in Microsoft Excel and Power BI with solid organizational and project management skills; ERP and CRM familiarity preferred.