Sales Specialist

The Home Depot; Waltham (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Waltham, MA is seeking a Sales Specialist to help customers turn ideas into purchases. You will present product options, offer samples, and explain financing and installation services to guide customers through their shopping journey.

The role emphasizes meeting monthly sales goals, maintaining store presentation, and working with team members to deliver exceptional service while supporting inventory and in-stock levels.

Qualifications

• Provide product options and samples to meet customer needs.
• Pursue monthly sales goals and track performance metrics.
• Maintain knowledge of promotions, financing options, and store policies.

Responsibilities

• Assist customers with project ideas, selecting products, and financing options.
• Support a seamless in-store experience by keeping shelves stocked and organized.
• Collaborate with team to ensure customer satisfaction and safe shopping environment.

Skills

Customer service

Sales targets

Product knowledge

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.