Sales Specialist

Outsourcey; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Work with industry leaders in BPO

Development and learning potential

Job summary

Outsourcey, a company connecting businesses with dedicated full-time teams in the Philippines, seeks a proactive sales and enrollment specialist. You will drive lead generation, qualify opportunities, and coordinate scheduling with our onshore team, ensuring smooth onboarding and robust client relationships.

Ideal candidates combine B2C sales experience with CRM fluency and strong organizational skills to manage enrolments, billing, and communications across multiple leads and timetables.

Qualifications

• 3+ years in sales, lead generation, or appointment scheduling with a proven results track record.
• Experience in education, coaching, or training environments, preferably in music or fitness.
• Background in music or fitness sales and onboarding processes.
• Strong communication and rapport-building skills with clients.
• Experience managing enrolments, billing, and subscriptions with CRM tools.

Responsibilities

• Lead follow-up on inbound inquiries in a timely, professional manner.
• Qualify leads based on predefined criteria to maximize conversions.
• Schedule sales meetings between qualified leads and the onshore sales team.
• Maintain accurate CRM records of interactions and follow-ups.
• Prepare client information and meeting materials for productive sessions.
• Resolve client inquiries and issues during lead generation and scheduling.
• Perform general administrative tasks and timely status reporting.
• Organize schedules and timetables, particularly for education or classes.

Skills

Sales experience

Lead generation

Appointment scheduling

B2C sales

CRM software

Mon Day.com

Education

Education/training industry experience

Tools

CRM systems

Monday.com

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Minimum 3 Years of Experience: At least three years of proven experience in sales, lead generation, or appointment scheduling, demonstrating a strong ability to drive results
• Education, Coaching, or Training Industry Experience: Experience working in education, coaching, or training environments, ideally within the music industry, with an understanding of student engagement, enrolment processes, and customer relationships.
• Music or Fitness Industry Background: Previous experience in the music industry is highly preferred. Experience in the fitness industry, particularly selling gym memberships, subscriptions, or training programs, is also highly desirable.
• Exceptional Communication Skills: Outstanding communication and interpersonal skills, with a talent for engaging, persuading, and building rapport with potential clients.
• B2C Sales Expertise: Demonstrated experience in B2C sales, with a proven track record of successfully closing deals and meeting targets.
• Enrolment and Scheduling Management: Experience managing student or customer enrolments, onboarding processes, appointment scheduling, and timetabling to ensure a smooth customer experience.
• Account Management and Billing Administration: Experience managing customer accounts, processing invoices, setting up payment plans or subscriptions, and maintaining accurate payment and account records.
• CRM System Proficiency: Hands-on experience using CRM systems to manage leads, track sales activities, maintain customer records, and monitor follow-ups. Experience with Monday.com is highly preferred.
• Strong Organizational Skills: Excellent organizational abilities, with the capacity to manage multiple leads, schedules, and tasks simultaneously while maintaining attention to detail.
• Administrative Competence: Competence in performing administrative tasks, including data entry, document management, and filing paperwork, to support overall team efficiency.

Core responsibilities:

• Lead Follow-Up: Promptly follow up on inbound leads and inquiries, ensuring all communications are timely, professional, and aligned with company standards.
• Lead Qualification: Assess and qualify leads based on predefined criteria to determine their potential as clients, focusing on maximizing conversion rates.
• Sales Meeting Coordination: Schedule sales meetings between qualified leads and the onshore sales team, efficiently coordinating calendars and managing all logistical details.
• CRM Management: Maintain accurate and up-to-date records of lead interactions and follow-up activities within the CRM system, ensuring seamless data tracking.
• Sales Team Support: Assist the sales team by preparing detailed client information, meeting agendas, and relevant materials to ensure productive sales meetings.
• Client Inquiry Resolution: Address and resolve client inquiries and issues that arise during the lead generation and appointment scheduling process, ensuring a positive client experience.
• Administrative Support: Perform general administrative tasks such as data entry, document management, and filing paperwork, ensuring all records are organized and easily accessible.
• Status Reporting: Provide regular updates on lead status, appointment outcomes, and other relevant metrics to the sales team and management, ensuring transparency and alignment.
• Timetable Management: Utilize experience with timetable management, particularly in an education, training, or class-based business, to organize and optimize schedules effectively.

Benefits:

• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
• Career growth and development opportunities.