Sales Specialist

The Home Depot; Richmond (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Home Depot in Richmond, VA is seeking a Sales Specialist to help customers bring their project ideas to life by offering product options, samples, and solutions including installation services. You will listen to customer needs, address concerns, and highlight promotions while guiding them through the shopping experience.

You will work as part of a team to meet monthly sales goals and maintain a clean, organized, and safe store environment, focusing on in-stock and smooth operations to

Responsibilities

• Help customers bring their project ideas to life by offering product options and samples.
• Recommend solutions including installation and related services.
• Listen to customer needs and address concerns to highlight promotions and financing options.
• Guide customers through the shopping experience and set clear expectations.

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.