Sales Specialist

The Home Depot; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

The Home Depot in Charlotte, NC is seeking a Sales Specialist to help customers turn their project ideas into reality. You will present product options, offer samples, and explain installation and related services while delivering friendly, solution-focused service.

You will meet monthly sales goals, maintain store appearance, assist with inventory, and work as part of a team to ensure a smooth shopping experience for every customer.

Responsibilities

• Meet monthly sales goals and other metrics to drive sales in the store.
• Provide samples and recommend solutions—including installation and related services.
• Listen to customer needs and address concerns to ensure a smooth shopping experience.
• Maintain store cleanliness, organization, and safety, and monitor inventory to support in-stock performance.

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.