Sales Specialist

Columbia River Plumbing & Mechanical LLC; Kennewick (WA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision

PTO and sick leave with tenure

401k with company match

Leadership development and advancement

Long-term career growth

Job summary

Columbia River Plumbing & Mechanical LLC seeks a Sales Specialist to own the administrative backbone of bids and the sales pipeline. You’ll track leads, prep bid folders, manage quotes, and follow up after awards to keep revenue flowing.

Office-based role requiring proficient MS Office skills. 1–2+ years in sales support or coordination in construction or plumbing is preferred; high attention to deadlines is essential.

Qualifications

• High school diploma or equivalent required; college coursework or a degree in business administration is a plus but not required.
• 1–2+ years of experience in a sales support, coordination, estimating support, or administrative role, ideally in construction, plumbing, or a related trade. Experience with bid processes, quote requests, or contract coordination is strongly preferred. Prior customer service experience is a plus.
• Demonstrated proficiency with Microsoft Suite (especially Excel) is required; familiarity with construction estimating or plan-reading is a plus and can be developed on the job.
• Construction or plumbing industry knowledge is a strong plus, though not required at time of hire.

Responsibilities

• Create and organize bid folders within 24 hours of a lead or opportunity being assigned.
• Track and follow up on all active leads, completing required pre- and post-bid follow-up within 24 hours.
• Request and log material and vendor quotes accurately and on schedule to support estimating.
• Maintain the sale binder and bid folder process, so every active opportunity is easy to locate, and status is clear at a glance.
• Manage the close-out process for won bids, ensuring contracts and required documentation are complete and filed.
• Print and prepare plans and bid documents accurately and ahead of internal deadlines.
• Maintain organized digital and physical filing so leads, quotes, and contracts can be found without delay.
• Communicate proactively with the estimating team on bid status, missing information, and approaching deadlines.
• Maintain accurate lead tracking, follow-up, reporting, and pipeline visibility so the status and next action for every active opportunity are clearly documented.
• Protect Estimator and leadership time by fielding and filtering coordination tasks that don’t require their direct involvement.
• Keep the shared workstation and files organized to prevent errors, delays, and safety hazards.
• Escalate stalled or at-risk bids before deadlines are missed, rather than after.

Skills

Bid management

Time management

Communication

organizational skills

Education

High school diploma

Business admin coursework

Tools

Microsoft Excel

Microsoft Outlook

Job description

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POSITION SUMMARY

The Sales Specialist owns the administrative backbone of Columbia River Plumbing's bid and sales pipeline, from lead tracking through bid folder creation, quote requests, and post-award follow-up. This role exists to remove administrative and coordination work from the estimating and sales function so that revenue-generating activity moves faster and nothing falls through the cracks. The Sales Specialist works under tight deadlines in a fast-paced office environment, keeping bids, quotes, and follow-ups organized and on schedule. Success in this role means having bid folders ready within 24 hours, maintaining consistent lead follow-up, and following a structured sales process that keeps opportunities organized and moving forward.

ABOUT THE COMPANY

At Columbia River Plumbing, our mission is to deliver plumbing solutions with precision, reliability, and teamwork. Our core values are the backbone of our business and guide our hiring process. We ARE TRI: Accountable, Results-Oriented, Excellence, Transparent, Reliable, and Inspirational.

PERFORMANCE OBJECTIVES

• Create and organize bid folders within 24 hours of a lead or opportunity being assigned.
• Track and follow up on all active leads, completing required pre- and post-bid follow-up within 24 hours.
• Request and log material and vendor quotes accurately and on schedule to support estimating.
• Maintain the sale binder and bid folder process, so every active opportunity is easy to locate, and status is clear at a glance.
• Manage the close-out process for won bids, ensuring contracts and required documentation are complete and filed.
• Print and prepare plans and bid documents accurately and ahead of internal deadlines.
• Maintain organized digital and physical filing so leads, quotes, and contracts can be found without delay.
• Communicate proactively with the estimating team on bid status, missing information, and approaching deadlines.
• Maintain accurate lead tracking, follow-up, reporting, and pipeline visibility so the status and next action for every active opportunity are clearly documented.
• Protect Estimator and leadership time by fielding and filtering coordination tasks that don't require their direct involvement.
• Keep the shared workstation and files organized to prevent errors, delays, and safety hazards (e.g., tripping over binders/files).
• Escalate stalled or at-risk bids before deadlines are missed, rather than after.

KEY COMPETENCIES

• Manages multiple active bids, follow-ups, and competing deadlines while keeping work organized and on schedule.
• Maintains accuracy and completeness across quotes, contracts, bid documentation, and other critical project information.
• Performs effectively in a fast-paced environment and consistently meets tight, non-negotiable deadlines.
• Proficient in Microsoft Suite, including Excel and Outlook, and able to learn and adapt to new software and tools quickly.
• Communicates clearly and professionally with vendors, clients, and internal team members through both written and verbal follow-up.
• Prioritizes and completes work independently without constant oversight while recognizing when an issue needs to be escalated.
• Maintains consistent output and attention across a high volume of process-driven tasks.
• Takes ownership of assigned tasks, closes the loop on outstanding items, and prevents follow-ups from going stale.
• Works effectively alongside estimating, sales, and field leadership to keep information flowing and priorities aligned.
• Recovers quickly from setbacks, missed steps, or difficult conversations and remains focused on the next priority.

EDUCATION & EXPERIENCE

• High school diploma or equivalent required; college coursework or a degree in business administration is a plus but not required.
• 1–2+ years of experience in a sales support, coordination, estimating support, or administrative role, ideally in construction, plumbing, or a related trade. Experience with bid processes, quote requests, or contract coordination is strongly preferred. Prior customer service experience is a plus.
• Demonstrated proficiency with Microsoft Suite (especially Excel) is required; familiarity with construction estimating or plan-reading is a plus and can be developed on the job.
• Construction or plumbing industry knowledge is a strong plus, though not required at time of hire.

PHYSICAL REQUIREMENTS

This role is primarily office-based and requires the ability to sit or stand at a workstation and use a computer for extended periods. The position may occasionally require lifting and carrying materials such as bid binders, plan sets, or files (up to approximately 20 lbs). The Sales Specialist should be able to move safely and efficiently through an office environment that includes shared workstations, filing areas, and printed plan storage. Reasonable accommodation can be made for individuals with disabilities to perform the essential functions of this role.

COMPENSATION & PAY STRUCTURE

• $40,000–$50,000 annually, depending on experience and qualifications
• Eligibility for performance-based increases and bonuses

CRP BENEFITS

• Medical, dental, and vision
• PTO and sick leave with tenure increases
• 401k with company match
• Leadership development and certification opportunities
• Long-term career growth with CRP

COMMITMENT TO DIVERSITY

Columbia River Plumbing is an equal opportunity employer committed to creating and sustaining a diverse, inclusive, and respectful workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, age, gender, national origin, disability, sexual orientation, or any protected status.

Equal Opportunity Employer, including disabled and veterans.