Administrative Assistant

Columbia-River-Plumbing-; Kennewick (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Vacation and sick time

401k with company match

Job summary

Columbia River Plumbing is seeking an Administrative Assistant to provide day-to-day administrative and organizational support, with a focus on estimating and sales processes. The role involves tracking bid information, maintaining files, and assisting with contracts and customer engagement documentation.

Ideal candidates have at least 2+ years in a similar role, familiarity with construction office operations, and a degree in business or related field.

Qualifications

• 2+ years of administrative, coordination, or construction office experience.
• Familiarity with plumbing, trades, or construction is a plus.
• Associate or bachelor’s degree in business, project management, or related field preferred.
• Experience with project coordination, office management, scheduling, or contract administration required.

Responsibilities

• Maintain submittals, RFI logs, equipment/material orders, and closeout procedures.
• Support scheduling, bids, and project updates.
• Help manage documentation, project progress, and contract administration.
• Coordinate with field Project Manager/Field Operations, Operations, Sales, and estimating teams to maintain alignment.
• Participate in weekly reporting and KPI tracking across project lifecycle.
• Review contracts, organize files, and assist with sales pipeline documentation.
• Prepare follow-ups, call logs, and customer engagement documentation (CRM tasks).

Skills

Organization

Communication

Attention to detail

CRM familiarity

Microsoft Office

Customer service

Education

Associate or bachelor’s degree in business or related field

Tools

BuildOps

CRM software

Job description

The Administrative Assistant provides day-to-day administrative and organizational support to Columbia River Plumbing's office, with a primary focus on supporting the estimating and sales process. This position helps keep information organized, documents prepared, deadlines tracked, and follow-up completed so the team can operate efficiently.

This is a fast-paced, detail-oriented office role well suited for someone who enjoys organization, working with documents and computer systems, following established processes, and helping a team stay on track. The Administrative Assistant will assist with tasks such as creating and maintaining bid folders, requesting vendor quotes, preparing and printing documents, tracking leads and bid information, maintaining files, and completing administrative follow-up.

Construction or plumbing experience is helpful but not required. The right candidate can learn Columbia River Plumbing's estimating and bid processes on the job.

ABOUT THE COMPANY

At Columbia River Plumbing, our mission is to deliver plumbing solutions with precision, reliability, and teamwork, creating lasting value for our clients on every project. Our vision is to be recognized in the local community and greater Washington market for delivering precise, dependable plumbing services that general contractors and businesses can trust.

WHAT SUCCESS LOOKS LIKE

• Taking responsibility for assigned work and following tasks through to completion.
• Accurately tracking project tasks, milestones, and documentation to help project managers and field teams keep jobs on schedule.
• Identifying issues early, communicating updates clearly, and helping find practical solutions.
• Providing organized administrative support with contracts, submittals, RFIs, project documentation, and sales-related tasks.
• Using digital tools and established processes to keep information accurate, organized, and accessible.
• Showing initiative by asking questions, learning processes, and suggesting solutions when challenges arise.

OBJECTIVES

• Maintain and track submittals, RFI logs, equipment/material orders, and closeout procedures.
• Support scheduling, bids, and project updates.
• Help manage documentation, project progress, and contract administration.
• Coordinate with field Project Manager/Field Operations, Operations, Sales, and estimating teams to maintain alignment.
• Participate in weekly reporting and KPI tracking across project lifecycle.
• Review contracts, organize files, and assist with sales pipeline documentation.
• Prepare follow-ups, call logs, and customer engagement documentation (CRM tasks).

COMPETENCIES

• Keeps multiple tasks, deadlines, and priorities organized while adjusting as needs change.
• Works well with project managers, field staff, vendors, subcontractors, and other team members.
• Communicates clearly and professionally through status updates, meeting notes, and customer or client communication.
• Comfortable using Microsoft Office and Teams and learning company systems such as BuildOps.
• Assists with organizing project documents, tracking timelines, and maintaining accurate records.
• Helps track proposals, follow up on outstanding items, and support customers throughout the project process.
• Willing to learn company processes, construction terminology, contracts, permitting, compliance, and safety documentation.

EDUCATION AND EXPERIENCE

• 2+ years of administrative, coordination, or construction office experience.
• Familiarity with plumbing, trades, or construction is a plus.
• Associate or bachelor’s degree in business, project management, or related field preferred.
• Experience with project coordination, office management, scheduling, or contract administration required.

PHYSICAL REQUIREMENTS

• Primarily office-based with occasional field/site/vendor visits.
• Prolonged periods sitting and working on a computer.
• Must be able to lift 25 lbs.

CRP REWARDS

We offer a comprehensive benefits package for full-time employees that includes:

• Medical, dental, and vision for FT positions
• Vacation and sick time policy that increases based on tenure with the company
• 401k with up to 3% Company match after 1 year

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Columbia River Plumbing & Construction recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, sexual preference or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Equal Opportunity Employer, including disabled and veterans.