Sales Specialist

Pilates Addiction Company; Atlanta (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free and discounted Pilates classes

Health & wellness benefits

Professional development and growth

Job summary

Pilates Addiction East Cobb is seeking a Sales Associate to drive membership growth and deliver a high-impact client experience in a results-driven studio.

You will engage clients, upsell packages, conduct tours, onboard new members, and support operations while meeting sales targets and promoting retail products.

Qualifications

• 1-2 years of sales experience, preferably in fitness or wellness.
• Strong interpersonal and communication skills with a customer-first mindset.
• Genuine interest in Pilates and fitness, and ability to educate others on benefits.

Responsibilities

• Welcome clients and answer inquiries about classes, memberships, and retail products.
• Drive membership sales and upsell class packages, private sessions, and retail items.
• Meet and exceed sales targets while maintaining high customer satisfaction.
• Lead the studio’s membership expansion through outreach, tours, and community engagement.
• Make 50+ outbound calls daily to warm leads, trial guests, and former members to convert interest.
• Master consultative selling and build value, trust, and connections with prospects.
• Conduct studio tours and match clients with services based on goals and needs.
• Foster a studio culture rooted in excellence and inclusivity.
• Develop retention strategies, referral programs, and member appreciation events.

Skills

Sales experience

Customer service

Fitness enthusiasm

Tech proficiency

Team player

Tools

POS system

Studio software

Job description

The New Gold Standard in Pilates is Here.

At Pilates Addiction East Cobb, we’re redefining what’s possible through movement. Our studios deliver results-driven, biomechanically grounded workouts powered by patented reformers found nowhere else and guided by expert Educators who inspire transformation in every session.

We believe movement changes everything. When done with precision, intention, and community, it becomes a way of life. Now we’re looking for a driven Sales Associate to work with passion, grow our member base, and cultivate a studio environment that feels as empowering as it is elite.

Position Overview

As a Sales Associate at Pilates Addiction, you will play a key role in driving sales and supporting our studio operations. This position is ideal for someone with a passion for health and fitness, who enjoys building relationships with clients and helping them discover the benefits of Pilates. You will be the first point of contact for prospective clients, guiding them through our class offerings, memberships, and retail products.

Key Responsibilities

• Client Engagement: Welcome potential and existing clients to the studio, answering inquiries about Pilates Addiction classes, membership packages, and retail products.
• Drive membership sales and upsell class packages, private sessions, and retail items.
• Meet and exceed sales targets while maintaining a high level of customer satisfaction.
• Lead the studio’s membership expansion through strategic outreach, in-studio tours, and community engagement.
• Make 50+ outbound calls daily to warm leads, trial guests, and former members to convert interest into commitment.
• Master the art of consultative selling, building value, trust, and meaningful connections with every prospect.
• Conduct studio tours, provide in-depth explanations of the Pilates Addiction method, and match clients with the right services based on their goals and needs.
• Customer Relationship Management:
• Foster a studio culture rooted in excellence, inclusivity, and transformation.
• Build genuine relationships with members: celebrating milestones, recognizing wins, and elevating the member experience.
• Develop and execute retention strategies, referral programs, and member appreciation events.Build lasting relationships with clients, ensuring they feel valued and supported throughout their fitness journey.
• Client Onboarding: Facilitate the onboarding process for new clients, including class sign-ups, membership registration, and ensuring a smooth start to their Pilates Addiction experience.
• Administrative Support: Assist with studio operations, including scheduling, answering calls, managing email inquiries, and processing sales transactions through our POS system.
• Promotion of Events and Offers: Actively promote studio events, workshops, special offers, and retail products to enhance the client experience and boost sales.
• Other projects and responsibilities may be added at the owner’s discretion, including administrative duties

Qualifications

• Experience: 1-2 years of sales experience, preferably in a fitness or wellness environment.
• Customer Service: Strong interpersonal and communication skills with a customer-first mindset.
• Fitness Passion: A genuine interest in Pilates and fitness, and the ability to educate others on the benefits of Pilates.
• Sales Skills: Ability to meet sales targets and overcome objections while maintaining a consultative, solution-based approach.
• Tech Savvy: Comfortable using studio management software, point-of-sale systems, and other digital tools.
• Team Player: Ability to work collaboratively with the studio team, contributing to a positive and supportive environment.

Physical Requirements

• Ability to stand, walk, and interact with clients for extended periods.
• Comfortable with light physical activity related to assisting clients and setting up equipment when necessary.
• $18/hr + commission
• Free and discounted Pilates classes
• Health & wellness benefits
• Professional development and growth opportunities