Sales Solutions Support Specialist

Randstad USA; Columbia (TN); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

Randstad USA in Columbia, TN is seeking a Sales Solutions Support Specialist I to support internal and external partners, ensuring accuracy, efficiency, and excellence in every interaction. This is a non-remote, on-site role with a hourly wage of $18–$20, requiring a High School diploma and at least 2 years of experience.

You will enter new applicant information into the CRM, notify applicants of missing details, and collaborate with multiple departments to ensure smooth application processing.

Qualifications

• 2 years of experience required.
• Experience level: Experienced.

Responsabilités

• Enter new applicant information into the CRM system.
• Notify applicants of missing or additional information needed to complete the application process.
• Know the details of all plans and guidelines offered for plans and partnering state plans.
• Articulate and communicate well over the phone.
• Work well with others and be respectful to co-workers and leadership.
• Learn the functions of computer programs used (Salesforce, Outlook, Filenet, CSP, company websites, membership websites, Facets).
• Be willing to work overtime during busy seasons.
• Learn how each department within the company operates.

Connaissances

Sales Support

Confidentiality

Written Communication

Call Center Support

Data Entry

Customer Service

Time Management

Formation

High School

Outils

Salesforce

Outlook

Filenet

CSP

Confluence

WebEx

Description du poste

Are you a proactive communicator who thrives in a fast-paced, collaborative environment? We are looking for a Sales Solutions Support Specialist I to join our team and provide top-tier service to our internal and external partners. In this role, you’ll be the backbone of our sales support operations, ensuring accuracy, efficiency, and excellence in every interaction.

This is NOT a remote position.

salary: $18 - $20 per hour

shift: First

work hours: 7 AM - 5 PM

education: High School

Responsibilities

The Sales Solutions Support Specialist is responsible for the entering new applicant information into the Customer Relationship Management system (CRM) and notifies applicants of missing or additional information needed to complete the application process for those that have applied with a Sales Solutions Agent or through the online application.

• Know the details of all plans and guidelines we offer for our plan and partnering state plans.
• Articulate and communicate well over the phone;
• Have a team mentality by working well, being punctual and being respectful to co-workers and Leadership;
• Understanding and learning the functions of how to use the computer programs: Salesforce, Outlook, Filenet, CSP, Company Websites, Membership websites, Facets,Confluence, Cisco, WebEx;
• Work overtime if needed during busy season;
• Learn the basics of how each department within our company works;

The essential functions of this role include:

• working in a smoke free environment

Skills

• Sales Support
• Confidentiality
• Written Communication
• Call Center Support
• Data Entry
• Customer Service
• Time Management

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

This posting is open for thirty (30) days.

Experience

• Experienced
• 2 years

Education

• High School (required)