Sales & Service Technician: Home Solutions Advisor

Groundworks; Baltimore (MD); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Commission & bonus

Paid training

Company vehicle

Employee ownership program

Tuition reimbursement

PTO & holidays

Benefits package

Job summary

Groundworks in the United States is seeking Service Technicians who blend technical know‑how with consultative sales to protect homes. You will meet homeowners face to face, assess needs, present proven systems, and earn pay plus commissions while backing work you can stand behind.

Join a nationally recognized foundation solutions leader with top training, tools, and room for growth. Travel is involved to install, maintain, and service solutions with a strong emphasis on safety and customer

Qualifications

• 1+ years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non‑restrictive Driver’s License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers’ home based on assigned appointments.
• Build long‑term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non‑warranty work.
• Communicate the status of each job and submit all necessary documentation to the Service Manager and customer.

Skills

Sales experience

Customer relations

Home improvement knowledge

Driver's license

Education

High school diploma or GED

Job description

Groundworks in the United States is seeking Service Technicians who blend technical know‑how with consultative sales to protect homes. You will meet homeowners face to face, assess needs, present proven systems, and earn pay plus commissions while backing work you can stand behind.

Join a nationally recognized foundation solutions leader with top training, tools, and room for growth. Travel is involved to install, maintain, and service solutions with a strong emphasis on safety and customer