Foundation Solutions Technician & Field Advisor

Groundworks; Fenton (MO); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive pay + commissions

Paid training

Travel for mandatory regional training

Company vehicle

Tuition reimbursement

2 weeks PTO + 6 holidays

Employee ownership program

401(k) with company match

Maternity leave

Job summary

Groundworks seeks Service Technicians to blend technical know‑how with consultative sales, protecting homes and earning base pay plus commissions. You will meet homeowners, assess needs, present proven systems, and help customers choose the best solutions.

With industry‑leading training and a national brand, you can own your success and grow. This role involves travel to customer homes, inspecting installations and offering additional options to improve outcomes.

Qualifications

• 1+ years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.

Skills

Sales experience

Customer relations

Driver's license

Home improvement knowledge

Education

High school diploma or GED

Job description

Groundworks seeks Service Technicians to blend technical know‑how with consultative sales, protecting homes and earning base pay plus commissions. You will meet homeowners, assess needs, present proven systems, and help customers choose the best solutions.

With industry‑leading training and a national brand, you can own your success and grow. This role involves travel to customer homes, inspecting installations and offering additional options to improve outcomes.