Foundation Solutions Sales & Service Specialist

Groundworks; Ames (IA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Company service vehicle

Fuel card provided

2 weeks PTO

6 paid holidays

Tuition reimbursement

Employee Ownership Program

401(k) with company match

Paid maternity leave

Leads provided — no cold calling

Job summary

Groundworks, North America’s leader in foundation solutions, seeks Service Technicians who combine hands-on knowledge with consultative sales to protect customers’ homes. You’ll meet homeowners face-to-face, assess needs, present proven systems, and earn steady pay and commissions while doing work you can stand behind.

Backed by industry-leading training and a national brand, this role offers growth and ownership of success.

Qualifications

• 1 or more years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver’s License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers’ home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• Other duties as assigned

Skills

Sales experience

Customer relations

Construction experience

Home improvement experience

Education

High school diploma or GED

Job description

Groundworks, North America’s leader in foundation solutions, seeks Service Technicians who combine hands-on knowledge with consultative sales to protect customers’ homes. You’ll meet homeowners face-to-face, assess needs, present proven systems, and earn steady pay and commissions while doing work you can stand behind.

Backed by industry-leading training and a national brand, this role offers growth and ownership of success.