Sales & Service Manager: Lead Team to Service Excellence

Prime Plumbing & Heating; Denver (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

PTO

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid gym membership

Job summary

A leading plumbing and heating company is seeking a full-time Sales - Service Manager to lead their service team in Denver, Colorado. The role involves implementing innovative service policies, conducting training, and enhancing customer satisfaction. Candidates should have experience in service management, strong leadership skills, and be proficient in tools like Service Titan and QuickBooks. A competitive salary starting at $100,000 per year along with benefits is offered. This position provides an excellent opportunity for growth and advancement.

Qualifications

• Experience in a service management role or a similar position.
• Strong leadership abilities and team management skills.
• Ability to analyze data and make informed decisions.

Responsibilities

• Inspire service team to meet departmental goals.
• Prepare insightful reports for management.
• Conduct engaging training sessions for team.

Skills

Service management experience

Proficiency in Excel

Leadership abilities

Excellent communication skills

Customer-focused mindset

Tools

Service Titan

QuickBooks

Job description

Are you ready to lead a talented team and take charge of service excellence? At Prime Plumbing & Heating, Inc., we're seeking an exceptional full-time Sales - Service Manager who's ready to step into this pivotal role.

Enjoy a competitive salary starting at $100,000 per year, in addition to an Incredible performance bonus package. By joining our team, you will receive exceptional benefits, including PTO, medical, dental, and vision coverage, a 401(k) plan, company trucks and credit cards, a paid gym membership, and ample opportunities for professional development and career growth.

If you're passionate about sales and service, thrive in leadership roles, and are looking for a company where you can make a difference daily, apply today!

THE INS AND OUTS OF BECOMING OUR SALES - SERVICE MANAGER YOUR ROLE:

As our Sales - Service Manager at Prime Plumbing & Heating, Inc., you inspire our service team to unite around departmental goals, implementing innovative service policies that boost efficiency and customer satisfaction. With a sharp focus on performance metrics, you prepare insightful reports for management while calmly handling escalated customer issues, turning challenges into stronger client relationships.

Your dedication to growth shines through as you conduct engaging training sessions, equipping your team with essential skills. By collaborating effectively with other departments, you ensure seamless service delivery, always incorporating feedback to drive continuous improvement.

Our Requirements

• Experience in a service management role or a similar position
• Proficiency in Excel, Word, Service Titan, and QuickBooks
• Strong leadership abilities and team management skills
• Excellent communication and interpersonal skills
• Ability to analyze data and make informed decisions
• Customer-focused mindset with a passion for service excellence
  
  

JOIN US AT PRIME PLUMBING & HEATING, INC.

Founded in 2012, we offer top-rated customer service and reliable home service solutions. We provide homes and businesses with 24/7 emergency service, fair pricing, and the highest level of support. Each of our team members is licensed, certified, insured, and knowledgeable, which means that our customers can feel confident about calling us for all of their home service needs.

Our team truly is like a family to us. We strive to take care of them by offering great benefits, excellent pay, and opportunities for growth and advancement. We also understand that each of our employees has an important life outside of work, so we are flexible when unexpected things arise.

Come join us and find out why we're one of the most trusted and highly rated companies in the business! If you believe this is the right Service Manager job for you, please apply. We value your time, so we've got a simple application process that should take you less than 3 minutes to complete. Good luck!

Salary: $100000 per year

Job Posted by ApplicantPro