Sales & Service Manager

Prudential Overall Supply; Round Rock (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Bonus

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Profit Sharing

Paid Time Off

Tuition Reimbursement

Life Insurance

Uniforms Provided

Employee Discounts

Career Growth

Job summary

Prudential Overall Supply is seeking a hands-on Sales & Service Manager to lead a team of Route Sales Representatives and Route Managers in Round Rock, TX. You will drive customer satisfaction, retention, and district growth through coaching, performance management, and operational excellence.

In this role you will recruit and develop staff, conduct customer audits, resolve service issues, and build strong relationships with accounts while delivering high-quality service across all customers.

Qualifications

• 2+ years of customer service experience.
• 2+ years of leadership experience (training, coaching, employee relations).

Responsibilities

• Lead, coach, and develop a team of Route Sales Representatives and Route Managers.
• Manage and grow a district through strong customer relationships and account retention.
• Conduct customer audits, identify opportunities, and resolve service issues.
• Train and onboard new Route Drivers/Customer Sales Representatives.
• Drive performance through goal setting, accountability, and continuous improvement.
• Ensure consistent, high-quality service delivery across all customer accounts.

Skills

Customer service

Leadership

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management 50, Round Rock, TX, US

3 days ago Requisition ID: 2002

Salary Range: $60,000.00 To $70,000.00 Annually

Lead a High-Performing Team | Drive Growth | Monday–Friday Schedule

Prudential Overall Supply is seeking a results-driven Sales & Service Manager to lead and develop a team of Customer Sales Representatives and Route Managers. This role is critical to driving customer satisfaction, retention, and district growth through strong leadership, coaching, and operational excellence.

If you are a hands‑on leader who thrives on building teams, solving problems, and delivering exceptional service—we want to hear from you.

What You’ll Do

• Lead, coach, and develop a team of Route Sales Representatives and Route Managers
• Manage and grow a district through strong customer relationships and account retention
• Conduct customer audits, identify opportunities, and resolve service issues
• Train and onboard new Route Drivers/Customer Sales Representatives
• Drive performance through goal setting, accountability, and continuous improvement
• Ensure consistent, high-quality service delivery across all customer accounts

What We’re Looking For

• 2+ years of experience in customer service
• 2+ years of leadership experience (training, coaching, employee relations)
• Strong communication and problem-solving skills
• Self-starter with the ability to work independently and drive results
• Growth-oriented mindset with strong career ambition
• Valid driver’s license with a clean driving record
• Military experience is highly valued

Why Work at Prudential Overall Supply?

Competitive Pay + Bonus – Your time and hard work are valued
Comprehensive Benefits Package – Medical, Dental, and Vision coverage
401(k) with Company Match
Profit Sharing – When we do well, you do well
Paid Time Off – Vacation, holidays, and sick time
Tuition Reimbursement
Paid Life Insurance
Consistent Schedule – Monday through Friday
Uniforms Provided
Employee Discounts
Career Growth Opportunities – We promote from within

About Prudential Overall Supply

Since 1932, Prudential Overall Supply has been a leader in uniform and textile rental services. We provide best-in-class solutions including uniform rental, lease, and purchase programs across a wide range of industries.

We are proud to be an essential service provider, supporting our customers and communities with reliable, high-quality service. Our long-tenured employees and strong customer relationships are the foundation of our continued success.

Equal Opportunity Employer

Prudential Overall Supply is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, marital status, pregnancy, citizenship, or any other protected characteristic under applicable law.