Route Manager

Prudential Overall Supply; Albuquerque (NM); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Medical, dental, vision insurance

Paid time off

Tuition reimbursement

401K with company match

Job summary

Prudential Overall Supply in Albuquerque, NM is seeking a Route Manager to lead route drivers and customer service representatives, drive service excellence, and support district growth.

This full-time role emphasizes training, employee development, recruiting support, and maintaining strong customer relationships, with travel up to 50% and pathways to higher leadership.

Qualifications

• Minimum 2 years of supervisory experience.
• Experience in training, goal setting, employee development.
• Strong customer service and communication skills.

Responsibilities

• Leading, training, and mentoring route drivers and customer service representatives.
• Conducting regular customer service audits and resolving service issues promptly.
• Supporting route operations during employee absences, including driving routes as needed.
• Driving growth and performance across your district through service excellence.
• Assisting with recruiting, onboarding, and employee development.
• Maintaining strong relationships with customers and reinforcing our service commitment.
• Performing all other duties as assigned with a proactive, team-first mindset.
• Other duties as required.

Skills

Supervisory experience

Customer service

Communication skills

Education

Associate degree or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Route Manager

Full Time Management 45, Albuquerque, NM, US

Salary Range: $26.00 To $28.00 Hourly

Prudential Overall Supply is seeking a professional, growth-oriented, and customer-focused individual to join our team as a Route Manager. In this key leadership role, you’ll help drive service excellence, develop frontline talent, and support business growth across your assigned district.

What You'll Do

As a Route Manager, you'll play a vital part in our service delivery and customer satisfaction. Key responsibilities include:

Leading, training, and mentoring route drivers and customer service representatives

Conducting regular customer service audits and resolving service issues promptly

Supporting route operations during employee absences, including driving routes as needed

Driving growth and performance across your district through service excellence

Assisting with recruiting, onboarding, and employee development

Maintaining strong relationships with customers and reinforcing our service commitment

Performing all other duties as assigned with a proactive, team-first mindset

Other duties as required.

This position is designed for career progression into higher leadership roles.

What We're Looking For

Minimum 2 years of supervisory experience, with a proven track record of leading teams

Experience in training, goal setting, employee development, and day-to-day team management

Strong customer service and communication skills

Clean driving record that meets company standards (CDL not required)

Ability to travel up to 50%

Willingness and ability to operate a delivery route when needed

Military experience highly valued and encouraged

Associate degree or equivalent work experience preferred, but not required

Benefits of working at Prudential Overall Supply:

• Competitive hourly rate. We know your time and hard work is valuable!
• Exceptional medical, dental, and vision insurance
• Paid time off for vacation and sick leave
• Full tuition reimbursement
• Paid life insurance
• 401K with company match
• Profit sharing. When we do well as a company, you do well!
• Regular work schedule, Monday through Friday
• Paid holidays off
• Uniform provided
• Career development and advancement within the company. Let us help you achieve your goals!

Company History:
Since 1932, Prudential Overall Supply continues to provide the best solutions for a company's uniform and textile needs. Service programs include uniform rental, uniform leasing, uniform purchasing for industrial uniform programs, and related services. We have been considered essential in the services we provide to our customers and the community. Prudential appreciates the exceptional work performed by our industry-leading employees and the exceptional support of our customers. It is this connection that allows Prudential to provide our customers with the best possible products and services at a fair price, today and in the future.

Equal Opportunity Employer:
Prudential Overall Supply is an equal opportunity employer. We do not discriminate in hiring or employment on the basis of race, color, sex, national origin, ancestry, religion, physical or intellectual disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.