Sales & Service Engineer

Australian Premium Solar Ltd; United States; Remote; USD 55,000 - 95,000; Full time

Job summary

Australian Premium Solar Ltd is seeking a field-based sales and service role in the US solar market. You will promote solar panels, inverters and related products to customers, dealers, EPCs and installers, and conduct site visits for technical inspections.

You will also provide on-site and remote support for inverter installations, coordinate warranty claims with the service team, and maintain records of service calls and customer feedback.

Qualifications

• Promote and sell solar panels, inverters and related products.
• Identify new business opportunities in the territory.
• Build and maintain strong relationships with distributors, dealers and direct clients.
• Prepare daily/weekly reports on leads, visits and orders.

Responsibilities

• Visit customer sites for technical inspections and troubleshooting.
• Provide remote and on-site support for inverter installations and fault resolution.
• Coordinate with the service team for warranty claims, replacements and escalated cases.
• Conduct preventive maintenance checks and performance audits.
• Maintain proper documentation of service calls and customer feedback.

Skills

Sales

Customer relations

Technical troubleshooting

Field visits

Education

Diploma/ BE/ BTech – Electrical/ Electronics

Job description

Role & responsibilities

Sales:

• Promote and sell solar panels, inverters, and related products to customers, dealers, EPCs, and installers.
• Identify new business opportunities in the assigned territory.
• Build and maintain strong relationships with distributors, dealers and direct clients.
• Prepare and submit daily/weekly reports on leads, visits and orders.

Service & Support:

• Visit customer sites for technical inspections and troubleshooting.
• Provide remote and on-site support for inverter installations and fault resolution.
• Coordinate with the service team for warranty claims, replacements and escalated cases.
• Conduct preventive maintenance checks and performance audits.
• Maintain proper documentation of service calls and customer feedback.

Preferred candidate profile

Education: Diploma/ BE/ B.tech - Electrical/ Electronics