Sales Service Analyst

Lakeside Foods Inc.; Manitowoc (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and personal time

Training and professional development

Growth opportunities with a stable, -?

Job summary

Lakeside Foods Inc. is seeking a Sales Service Analyst to support the sales team by managing customer and broker requests, coordinating account activities, maintaining customer data, and assisting with reporting and business analysis.

This role acts as a liaison between customers, brokers, internal partners, and the sales team to ensure top-notch service and successful execution of sales initiatives, with opportunities for growth in a family-owned company.

Qualifications

• Bachelor's degree in Business or related field preferred.
• 3-5 years of experience in sales support, sales operations, customer support, or project coordination.
• Knowledge of GS1, GDSN, and customer item setup processes is a plus.

Responsibilities

• Manage customer and broker requests, documentation, and customer portals.
• Coordinate customer samples, plant tours, food shows, and customer visits.
• Support customer presentations, business reviews, bids, and RFP responses.
• Track sales performance, awarded business, customer targets, and growth opportunities.
• Analyze broker reporting and communicate trends and insights.
• Maintain customer, item, and sales data across internal and customer systems.
• Support item setup, product data management, and customer platform requirements.
• Assist with trade spend tracking, pricing execution, and contract compliance.
• Partner with Sales, Marketing, Customer Service, Operations, Finance, and Supply Chain teams to support customer needs and business objectives.

Skills

Excel

Analytical skills

Communication

Organizational abilities

Prioritization

Detail-oriented

Cross-functional collaboration

Education

Bachelor's degree in Business or related field

3-5 years experience in sales support/ops/customer support

GS1/GDSN knowledge a plus

Job description

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At Lakeside Foods and our family of companies, we're committed to providing wholesome foods to enrich people’s lives through food. We are a culture that pursues our vision of growth and innovation with passion, confidence, and commitment. We are strongest together – valuing collaborative contribution, transparency and new ideas to enable change and growth. We are committed to an inclusive and respectful environment that promotes a healthy work-life balance, and there’s a seat at the table for you.

Lakeside Foods is seeking a Sales Service Analyst to support the sales team by managing customer and broker requests, coordinating account activities, maintaining customer data, and assisting with reporting and business analysis. This role serves as a key liaison between customers, brokers, internal business partners, and the sales team to help ensure exceptional customer service and successful execution of sales initiatives.

What You’ll Get

• Competitive pay based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and personal time
• Training and professional development opportunities
• Growth opportunities with a stable, family-owned company

What You’ll Do

• Manage customer and broker requests, documentation, and customer portals
• Coordinate customer samples, plant tours, food shows, and customer visits
• Support customer presentations, business reviews, bids, and RFP responses
• Track sales performance, awarded business, customer targets, and growth opportunities
• Analyze broker reporting and communicate trends and insights
• Maintain customer, item, and sales data across internal and customer systems
• Support item setup, product data management, and customer platform requirements
• Assist with trade spend tracking, pricing execution, and contract compliance
• Partner with Sales, Marketing, Customer Service, Operations, Finance, and Supply Chain teams to support customer needs and business objectives

What You’ll Bring

Education & Experience

• Bachelor's degree in Business or related field preferred
• 3-5 years of experience in sales support, sales operations, customer support, or project coordination
• Knowledge of GS1, GDSN, and customer item setup processes is a plus

Skills & Abilities

• Strong Excel and analytical skills
• Excellent communication and organizational abilities
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Customer-focused mindset with a proactive approach
• Ability to work effectively across departments and teams

Why Lakeside Foods

Founded in 1887, Lakeside Foods is a family-owned company with a long history of quality, integrity, and innovation. We invest in our people and provide opportunities to grow while making a meaningful impact across our customers, brands, and communities.

Lakeside Foods and our family of companies welcomes people of all backgrounds and the varied ideas they bring to the workplace. Being an equal opportunity and affirmative action employer is part of our heritage and culture. We recruit, hire and promote employees based on qualifications and merit, without regard to race, religion, age, gender, disability, marital or veteran status. Lakeside Foods participates in E-Verify.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Nearest Major Market: Green Bay
Nearest Secondary Market: Appleton