Sales & Service Advisor

Big Brand Tire & Service; Colorado Springs (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision, life

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate vehicle needs into clear recommendations, and drive service revenue. You will collaborate with technicians to provide accurate, friendly guidance and upsell tires, repairs, and warranties.

The role emphasizes building trust with customers, maintaining showroom standards, and supporting smooth shop operations in a fast-paced environment.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving and team spirit.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Act as liaison between customer and technician; translate mechanical to clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organization

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Tire Worldis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.