Sales & Service Advisor

Tire World; Colorado Springs (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, and life insurances

401(k) with company match

Employee discounts and bonuses

Job summary

A leading automotive service provider in Colorado Springs is seeking a Service Advisor to enhance the guest experience. You will greet customers and act as a liaison between them and the technicians while confidently selling automotive products and services. Ideal candidates will have 1–3 years of experience in automotive service sales with strong customer service skills. The position offers competitive pay, benefits, and opportunities for career growth within the company.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service.
• Proven ability to sell services and build trust.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.

Skills

Experience in automotive service sales

Strong customer service skills

Problem-solving ability

Strong communication skills

Organizational skills

Ability to build trust

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Tire World is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.