Sales-Savvy Receptionist & Front Office – Growth & Benefits

State Farm Mutual Automobile Insurance Company; Stow (OH); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Flexible schedule

Competitive salary

Job summary

State Farm Mutual Automobile Insurance Company in Stow, OH is seeking a Receptionist - State Farm Agent Team Member. The role focuses on welcoming customers, handling inquiries, and coordinating appointments while supporting the sales process and daily office operations.

The ideal candidate has prior receptionist or customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Organizational and multitasking capabilities.
• Comfort discussing insurance options with customers.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Receptionist experience

Microsoft Office

CRM systems

Tools

CRM software

Microsoft Office

Job description

State Farm Mutual Automobile Insurance Company in Stow, OH is seeking a Receptionist - State Farm Agent Team Member. The role focuses on welcoming customers, handling inquiries, and coordinating appointments while supporting the sales process and daily office operations.

The ideal candidate has prior receptionist or customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment.